レビュー募集中！DearOneを紹介

What do you dislike about the product?

One of the things I'd like to be able to see, which exists in Salesforce, is whether we're on track/on-target. Amplitude won't let you set KPIs and then report based on them. Being able to add them to a dashboard would be so useful to those who regularly check the software.

What do you like best about the product?

Prior to Amplitude, we were using 3 pieces of software for analytics, experimentation, and personalization. Amplitude rolls all three of these into one product, at a price that was noticeably cheaper. Amplitude also easily connects to our dataset and salesforce, which gives us much deeper analytics than front-end interactions (although it does that well)

Amplitude integrations were easy to set up, we connected to Segment without issue.

The charts are easy to create and I really like the anomaly and forecast charts. The emails I get that allow for root-cause analysis has been super useful. I check Amplitude daily.

I've found generally speaking the responsiveness of support to be decent and the self-serve portal is very easy to navigate. Away from that, there's loads of official and unofficial YouTube videos that are easy to discover

What do you dislike about the product?

1. Slow communication: The amplitude team has been very slow in getting back to us when we face some issue with the product usage and implementation. This hampers our timeline and is a very draining experience. 2. Overwhelming for a first user: Amplitude is a very powerful tool but it can become really overwhelming for a user coming to the platform for the first time as there are so many features present in the same page. 3. Lack of cross platform analytics: Amplitude lacks the ability to connect other analytics tool like Hotjar etc to understand user behaviour.

What do you like best about the product?

1. Ease of use and streamlining workflows: Amplitude is very intuitive to use and I can create reports/dashboards which can be shared across stakeholders and different teams 2. Depth of analytics: Amplitude has really powerful setup to define events and create different data views for the same. Using this, I can now view metrics which help me quantify how users are using my product. 3. Powerful A/B analytics post implementation: We can view the performance of all our A/Bs experiments in just a few seconds and real time. 4. Super easy to validate events: The event explorer extension of amplitude is one of the best event streaming tools I have used and it makes my job super easy to verify the events when the developers have implemented the event.

What do you dislike about the product?

Finding a user can be sometimes a little annoying if you try to use the mail or the phone. In the format email = mail

What do you like best about the product?

I like that anyone can use it, from the development team to the marketing team. Its easy to create dashboards, funnels, and user cohorts. Its really easy to analyze data

What do you dislike about the product?

You sometimes can get lost in the many difrent possibilities. But i would say this is not a bad thing from Amplitude it self

What do you like best about the product?

You can have a really good overview of your difrent funnels and analys it's performance. Also the date filter so you can compare difrent coversionrates on the things you've changed. Even the possibiliy to see every user in the part the funnel is really helpfull

What do you dislike about the product?

Amplitude is still a limited tool, allowing you to analyze numbers only from the last 365 days at a time meaning there's not a way to create a full historic panel of something. To compare events from 2 different periods in time, you need to create 2 charts for it. It is improving, but still needs a bit of work to math other analytics tools.

What do you like best about the product?

Amplitude is easy to understand and to use, even for those who are just learning how to use it. It has been improving the amount of capabilities they offer. It's very good being able to connect all the data from Braze then mixing it up with the events we fire from our platform.

What do you dislike about the product?

On the other hand, for more technical users, there are some limitations and oddities around the infrastructural elements of Amplitude which may cause some pain during the setup and maintenance. One such example is the inability to delete stale events which are within Amplitude; another being the difficulty in setting up the Ampli CLI; or ingesting data into Amplitude.

My number one request would be for Amplitude to update their documentation as it is currently quick lacking.

What do you like best about the product?

Amplitude is a very useful tool, especially for Product Managers and other non technical users, to gain quick insight into performance of their tools, services and offerings. It is easy to use and convenient for creating charts and graphs to explore the performance of your product.

The user interface is also non-threatening and simple to learn, even for new-comers. One product highlight for me is the funnel capabilities, which allow the user to see user drop off points clearly within the funnel.

From a technical perspective, it is straightforward to set up new tracking, and to integrate this data with your databse.

What do you dislike about the product?

In general I like updates and try to adapt to them as soon as possible, though not all of them are necessarily good. Still, one of the things that going me crazy are the limits: limits for segments of users (why 10 only?), limit of preview in users stream, limit of events for one chart etc.

What do you like best about the product?

I used Amplitude for a bit more than a year and found it really useful. It allows you to deep dive into data, find insights, and visualize them in a few quick actions, all in one tool.

What do you dislike about the product?

We have a lot of utm values in amplitude that aren't being used anymore. It'd be helpful to understand how many times on average each utm value is being used without me having to specifically select those values in my analysis to figure that out. This is currently done for events (I can see how many times each event is being fired, but not for values such as utm parameters. It'd be helpful to have it for both)

What do you like best about the product?

It is much easier to use than alternatives. I have experience working with Google Analytics, Looker, and Adobe Analytics and looker is the most user friendly out of the bunch. Once data is sent into Amplitude, it is extremely easy to filter/get usable insights from using their segmentation tool. I learn new things about our users everyday.

What do you dislike about the product?

It's kind of "wild west." I know that the best practice is establishing a taxonomy of events in the product, but there are several reasons that is hard for my company. 1. We have a complex product, which often has multiple ways to do the same thing; it doesn't always have a strict user path or even hierarchy. 2. We have apps on multiple platforms that have similar, but not identical, interfaces. 3. The "same" event in multiple projects must be named exactly the same (case sensitive), or else it won't collate correctly in cross-project views.
It's hard to get started with Amplitude. It would be nice if there were some stock templates to start from that could be customized once you know what you want.

What do you like best about the product?

Measure anything. I work for a medium-sized org with a broad range of intersecting products and teams. I like that any team can implement whatever they need to answer their question, and that anyone in the company can use that data to glean insights.