レビュー募集中！DearOneを紹介

What do you dislike about the product?

There's occasionally inconsistency with what graphical tools are available for which chart tyoes, like time period comparisons. These seem to be added often, but there isn't currently an Amplitude updates/releases feed where I can check for new functionality.
Some of the dashboard-building functionality is clunky, but legible

What do you like best about the product?

After a slight learning curve, Ampltitude meets my business goals – works well for my consumer tech use case. I'm in Ampltude about 2 hours per day and am rarely frustrated or limited in functionality – able to answer most quant questions from my team with ease.
The feature stickiness tool + user behavior threshold compass seem relatively new & have been enormously useful – they're slightly buried in the list of chart types.

What do you dislike about the product?

Documentation and instructions (videos, content, etc.) for "Advanced Topics" like Journeys Reporting is not as great as some of the beginner material. There's definitely a learning curve to move beyond intermediate usage. Also, it seems the Docs are catered more towards Engineering and technical teams over Product Managers who, depending on the company, may be more of the primary users of the tool.

What do you like best about the product?

Amplitude is super easy to setup and configure and has a lot of quick customizability to cater to your tech company's needs. We chose it because the Reporting and Dashboarding UI is also best in class. It's a tool that doesn't take months of usage to begin to learn and understand your apps usage and data.

What do you dislike about the product?

Sometimes, I need to validate my data. For example, am I including the right group of users. Amplitude has a good front end to show the final charts but it tells limited story behind of the charts.

For User Path, it can now filter out some events. However, I may need to skip some events category as a whole. For example, I may need to skip all click events within 1 page and only mornitor the user path from pages to pages. I can't do that easily because there are so many click events could be done within the same page.

What do you like best about the product?

It's fast enough to pull a large data set and it could save the visualization into a url that will freeze the setting. This is very helpful for sharing the charts.

What do you dislike about the product?

Hard to set things up if you don't know what you're doing. Also the dashboards can be somewhat rigid and you can't fully combine everything you want into a single view.

What do you like best about the product?

The support is top notch. If you need help getting data on something, you can submit a support ticket and get help from their great support team.

What do you dislike about the product?

Well, one thing that can be a bit challenging with Amplitude Analytics is the learning curve. It took me some time to fully grasp all the features and functionalities the platform offers. The abundance of options and settings can be overwhelming for beginners, and I wish there were more comprehensive tutorials or guides to make the onboarding process smoother.

Additionally, while the basic features are user-friendly, some advanced functionalities may require a deeper understanding of analytics concepts. Sometimes, I find myself spending extra time figuring out how to set up more complex analyses or interpret certain data points.

Lastly, the cost can be a consideration for smaller businesses or startups. The pricing structure may be a bit steep for those on a tight budget, especially as the scale of data and usage increases. It would be great to see more affordable plans or flexible options tailored to the needs of smaller businesses.

What do you like best about the product?

Oh, I really like how Amplitude Analytics provides in-depth insights into user behavior and helps me understand how people interact with my website or app. The real-time analytics and user-friendly interface make it easy for me to track key metrics and make data-driven decisions. Plus, the platform's flexibility allows me to create custom reports and analyze specific events, giving me a comprehensive view of user engagement. Overall, it's a powerful tool that greatly enhances my ability to optimize and improve the user experience.

What do you dislike about the product?

There are only 2 things I miss in Amplitude. The first one is more cross chart controls (like in Looker Studio), being able to apply one time filter, for example, that applies to all charts in a dashboard. Or cohort filters and so on. The other thing is a bit more complicated, I know, but it would be nice to have a visual event setup. Like Facebook Event Setup Tool. A bit of a stretch, I know, but it could work for front-end events.

What do you like best about the product?

I believe the ease of use is one of the main selling points of Amplitude. After the team configured it and mapped events (pretty quickly, btw), I didn't need to expend a second reading docs or tutorials to start viewing the data I needed and answering the questions I had on app usage, retention, funnels, etc. I use it daily and it's my team's main platform for dashboards regarding our app (we do have GA4, but we rarely use it for this purpose, since Amplitude gives us a better view of our app and users). It has some nice integrations, with Facebook Audiences, for example. Or even sending data back to GA4. It's much more powerful than a simple dashboard and analytics tool. I highly recommend it for any team looking to deeply understand their app usage and customers.

What do you dislike about the product?

If you're new to data analytics, or don't have data-minded people in product/eng, amplitude will be a lifesaver. I think as a tool it would have been nonpareil for smaller companies five or ten years ago. The problem is that data literacy among most organizations has increased and Amplitude uiis being left in the dust when it comes to allowing organizations to ask quesitons that are different to what amplitude thinks is best. You can't freely browse and explore your data, you need to go through a convoluted process of picking their specific kind of chart, which has ridiculous limitations. Want to see a count of users with event property = X for a dashboard? Tough, you can only see it as a donut chart or bar chart. Want to see how that property evolves over time? Sorry, not supported. Want to build a cohort on the fly to filter out a specific segment? Sorry, have to go to the cohort page and click through 4 screens to get it done. The handholding and lack of flexibility is great when you're brand new to the concept of using data, but quickly becomes a burden when you want to anything more than the most rudimentary analysis, or when you want to answer a question that amplitude hasn't built a dedicated flow for. Customer support in the startup plans is also non existent. You'll have to ask community members for customer support, which can take days to get a response from.

What do you like best about the product?

Amplitude offers an incredibly easy to set up all (integration took maybe 2 hours assuming your data and events are instrumented properly), all - in - on analytics platform that will help you build tracking plans, help you run experiments, and help you start making data driven decisions early on in your product journey. Great for setting up daily or weekly view dashboards, and getting live in-the-moment metrics.

What do you dislike about the product?

There are several ways to get an analysis done, or best approaches. I miss having a CS person or ready-available guideperson who can get me over a hump to put me on the right path. I know what I want to know, but not always sure how to get it done. It's usually specific and I would benefit from a human being (NOT an AI) who can understand what I am trying to do and suggest a more streamlined course.

Sometimes it is hard to know if I can really trust my results.

What do you like best about the product?

The analytics are comprehensive, but it's the rest of the package I have found distinctly beneficial.
First, the Support documentation is well-organized and complete. 9 times out of 10 I can pretty easily find what I am looking for when I hit a wall. I self-taught Amplitude from just thier UI and some reliance on Support, starting from kind of zero user behavior analysis skills.
Articles and blogs are especially helpful in giving me the context for my data quieries. They help me describe what I am doing and why to others.

Last, I really need ot point out the in-app prompts that make it all work. Hover tooltips are extremely well done to keep me oriented, not going down a blind path. They really nail to in-app instrucive nature. (I oversee in-app instruction in my own software so I know what I am talking about with this).

What do you dislike about the product?

While Amplitude Analytics offers a comprehensive set of tools, the learning curve for some advanced features can be steep. Additionally, the pricing structure may pose challenges for smaller businesses.
The complexity of certain features may be overwhelming for new users, and the cost could be a limiting factor for smaller enterprises. Improved documentation and more accessible pricing options could mitigate these challenges.

What do you like best about the product?

The most beneficial aspect of Amplitude Analytics is its intuitive interface and powerful features, enabling in-depth analysis of user engagement, conversion funnels, and overall product performance.
Amplitude excels in delivering actionable insights with its robust tracking capabilities and customizable dashboards. The ability to measure user engagement across various touchpoints and optimize user journeys is a game-changer for our business.