レビュー募集中！Oracle CPQ Cloudを紹介・競合製品の評判をユーザーレビュー・口コミで紹介

What do you dislike about the product?

i commonly get an error after something is saved that says "Sale Fail" which is extremely frustrating because sometimes entering an intricate opportunity with tons of detail takes an hour plus and we arent able to get anything back and have to re-enter everything when we get this error.

What do you like best about the product?

I like that I can go directly into BMI from SF. Once you get the system down, it is fairly easy to enter opportunities, contact information of clients and track progress of the work. Its also easy to go back and see what you entered or someone else entered to review.

What do you dislike about the product?

The software is at time unresponsive and this slows productivity to an occasional full stop which is a bit annoying at times. Furthermore, I find that it also quite slow when replying to basic inquiries and even simple clicks. For this reason and several more, I am hard pressed to be able to recommend this software to other people. I would gladly suggest SAP over Oracle in this regard.

What do you like best about the product?

Well it is quite concise and easy to work with when you are aware of what each button does and so it also requires a bit of technical know how but this is simply the way CRM systems work anywhere I suppose.

Recommendations to others considering the product:

I would recommend looking around for other solutions unless you are set on using Oracle products to begin with.

What do you dislike about the product?

Very very hard to use, reporting and analytics capabilities are far from ideal. The feedback loop and documentation can be a little better, especially with respect to learning management system.

The support team generally putts the ball to another team or general non availablity of expertise with a lot of onus on customer orchestration teams

Requires a lot of training and since the UI is not there, hard for salespeople to show interest especially if the software adoption was a top-down mandate(which it is in most cases)

Hard to compete with a Salesforce CPQ demo during the consideration phase because of the User Interface. Same with reporting and analytics

What do you like best about the product?

The customizability, people who are developers like I can easily write code and extend the core functionality to do different things a customer asks. The document builder is somewhat modern and more often than not it would solve the customer needs.

The formula management is also a great feature and has lot of promise. The price cases of customers generally involve automation and manual edits.

Recommendations to others considering the product:

Training and clear picture of CPQ goals , one should understand the role of the executive sponsor for any enterprise undertaking. Make the consulting firm you work with your partner ask for all the cases. Dont be satisfied with the answer "We will get to it in discovery".

What do you dislike about the product?

The tools are very complete and the functionality of them is excellent. However, it can be a little complex to understand in general how to start handling the product correctly. Little by little I understood correctly the step by step of the work management, where I understood, that each characteristic is equivalent to something logical and representative of the process; everything together makes complex but very necessary tools. I would like there to be a demo at the beginning so that it shows step by step the proper functioning of all the tools.

What do you like best about the product?

It is an incredible software, it adapts to all my work needs, I can integrate all Oracle packages and programs that together help a lot to solve any work management. Significantly represents a great editor where I can manage sales data, configuring everything in a much simpler way, maintaining the same logic of the trade, but handling much better many complex formulas.

Recommendations to others considering the product:

It is an advance to work with Oracle CPQ (BigMachines) is design and innovative edition, working with a quality of excellence, provided the ability to maintain a record in the information and sales management. It provides an analysis and modification of the data in a more simple way but maintaining the logic and versatility of the information but offering everything from a more visual perspective. I recommend that you try it and see how simple it is and the great benefits it brings.