Backup Execの評判・口コミ 全25件

What do you dislike?

I dont like the fact that tech support typically is not very saavy at speaking the English language...thats a huge barrier for me. Calls take way longer than necessary because i have to ask them to repeat everything at least twice.

What do you like best?

Backup Exec 2015 Capacity Edition is a reliable product..simple to configure and manage and it just works

Recommendations to others considering the product

I had used Backupexec in a previous workplace where we backed up much larger data sets....we essentially outgrew BackupExec and they actually admitted they could no longer support the amount of data we managed. We were backing up around 20-40 TB per weekend in our full backups...lots of photo, video, music, large photoshop/illustrator files. It became nearly impossible to successfully backup everything...jobs would just stop running or error out...it got to the point where i would spend 2-3 hrs every day on the phone with tech support to try and remedy the errors....to no avail....after months of this...we had to engage another vendor and we ultimately switched to a disk to disk based solution (Unitrends).

What do you dislike?

I wouldn't use the backup exec for one's own personal use. I didn't like the fact that the company is on the other end of the country from where I live and sometimes getting a hold of the company on the phone was difficult. When I did get a hold of the company, my conversation with them was very technical and I didn't quite have a good understanding.

What do you like best?

I liked the fact that my employer could have a free 60 day trial to try-out the product. I think that is a great idea especially if one doesn't know if they want to purchase a backup and recovery product. The product is very simple and the down-time for the recovery of files is relatively short.

Recommendations to others considering the product

I would suggest using Veritas Backup Exec for a business.

What do you dislike?

Database becomes corrupted frequently. Unintuitive setup process. Doesn't have drivers for some devices and takes a call to support. There were times that an update made the drivers incompatible and the roll-back process is quite painful. It was either roll back to a previous version or not be able to back up to our tape library.

What do you like best?

There isn't much that I do like about backup exec. If I had to pick one thing it would be the technical support.

Recommendations to others considering the product

Just because it's the biggest, doesnt mean it's the best. There are other options out there that do the job just as good, for a better price and easier to use and setup. The telephone support for them is top notch. They will stay with you until the problem is solved and if they say they are going to call back, they will call back.

What do you dislike?

Jobs seem to randomly lockup or not complete. I'm not sure if this is due to Backup Exec not processing the data correctly, or if it is due to something with the Backup Exec agent on the backed up server.

What do you like best?

This is a great product for backing up data. If you have the appropriate infrastructure, backups take no time at all. Scheduling backups can get very in depth, which is great for having them all run at different times. Restoring data is a breeze as well.

Recommendations to others considering the product

Be sure and have your backups kick off at different times. Make sure they are completing. It is best to check Backup Exec at least once a day to make sure everything is finished.

You don't have backups if you can't restore from a backup.