レビュー募集中！Gmeliusを紹介・競合製品の評判をユーザーレビュー・口コミで紹介

What do you dislike about the product?

It felt like a real bait-and-switch. You have to do a lot to set up Gmelius - there is a lot of configuration and rule creation!. We did that. Then they buried the ability to tag your emails using rules under SLA policies. Assignment to specific tags and people is not SLA - just routing. Because we only took a standard package, not a premium one, our rules broke, and nothing has been sorted since we started paying. Now we have to fix all our rules ourselves.

We'll look for a competitor to this project that does not expect $1200/year to tag and label our inbox.

What do you like best about the product?

Shared email sorting with assignments to members of group. All the other features demonstrated in the test that were interesting to us ended up being behind the $24/mo paywall.

What do you dislike about the product?

Two major drawbacks for me:
1. When you share/assign an email, the timestamp shows the date/time of the share, instead of the actual date/time the email was sent. Gmelius really needs to fix this.
2.I really wish the G sidebar (on the right) did not automatically open every time you click into a shared email. There is really no need for it to open unless a note has been attached to that thread.

What do you like best about the product?

Love that you can move an email to a colleague's inbox with one click. We tried a lot of these 'email collaboration' tools, and Gmelius was truly the best in my opinion

What do you dislike about the product?

In the beginning, the tool is not so friendly, you have to use it a few times before you feel comfortable. In our personal experience, we felt kind of confused because we were unsuccessful with the first tickets that we wanted to create. We didn't know how to start sharing things with other colleagues.

What do you like best about the product?

I like the fact that this tool integrates easily with Gmail (which is the platform that we use. You can have a shared inbox and even create shared Gmail labels with specific people.

What do you dislike about the product?

I think the automatic tracking and organization of folders vs. Kanban boards. I wish the labeling was carried over. Also, instituting the automation takes some time if it was a bit more user-friendly that would help.

What do you like best about the product?

What I found to be most useful is the shared inbox and the tracking of email flow itself. It is so easy to devise templates and that has saved me countless hours in sending emails and monitoring my inbox.

What do you dislike about the product?

Work needs to be done to search old emails more effectively. Filters like To: From: Date: should be added. Sometimes, old unassigned emails pop up out of no where, seems like a bug

What do you like best about the product?

Ease of communication to team members instead of writing a new email and set up followup reminders with coworkers. The ability to see what other team members are doing and their work load. It helps for managers to divide the work load more efficiently.

What do you dislike about the product?

I do like the Shared Labels feature but am unable to use it. We have many nested folders and if we were to share them, it would mean a lot of set up. For example, we have a Label named Clients, and each client has its own subfolder. As we add a new client subfolder I would like it to be automatically added, but it does not work that way. We found another solution that handles this for us for now.

Update 2023: This has not changed, so we still do not use this feature.

Something else that is frustrating is that you cannot edit a sequence by inserting a message somewhere in the middle. For example, if I have 5 messages queued to go out one every 3 days, and I want to insert a new message between the 2nd and 3rd, I cannot do that without rebuilding the sequence from scratch.

What do you like best about the product?

I like the fact that so many features are built in to one app. Features are well thought-out and new ones are always being added. Somehow Gmelius does not feel cluttered or bloated though. It works the way I work.