VWOの評判・口コミ 全8件

What do you dislike?

I dislike several minor usability issues like if I am logged in into VWO account and I am surfing on our website heatmaps automatically turns on even if I did not wanted to.

In goals tracking summary we always have G1 to Gx as goal names and we can not quickly compare goals between, we need to remember what Gx represent or go into details to see full goal name.

In forms tracking we can not rename form fields as we can in Hotjar for example. So our form names and fields in reports looks like this:

_2_WAR_xxxresponsivewebform_INSTANCE_HBwGm7snKS5q_field3...text

Thumbnails in in quick screenshot previews are not working. Every thumbnail is the same with some error.

What do you like best?

I like the arsenal of the features and fast response from support team.

What do you dislike?

At the beginning you may feel a bit lost when testing goals if you do not know some coding or how landing tests works. (I have met some digital marketers very afraid of things related to coding, HTML/CSS or how to install the tool, which make you need an IT Officer and it could slow the process of starting to use the tool and the improvements. It was not our company case).

Also Spanish support and/or having the tool translated to more languages, would be great. Maybe for the future.

What do you like best?

The possibilities VWO has against other optimizers, because I can find more ways to A/B test a landing. And in our company we usually split URL test a lot, so it is perfect for us.

And above all, customer support, they are very helpful during the trial demo, and thay worry about how you are driving your conversions and the quality of the data you are obtaining.

Recommendations to others considering the product

Give it a try, you have a lot of time to collect very useful data with the trial demo, and after that you can consider wheter if it fits your company needs or not.

The support is very helpful and it does not end with the trial.

What do you dislike?

The support was great when I was in the trial phase, with a Skype call immediately solving my problem. Now that I have a plan, I am still waiting for an reply for over two weeks now. This is not great.

What do you like best?

It is so easy to work with. The UI is great and the functions are nearly endless. I have run a few A/B tests now and the tool is working really well.

What do you dislike?

We were testing heat maps report for our responsive design by using only the traffic from mobile devices, but some of the reports was lacking. The tests are still running so maybe it will be alright later.

What do you like best?

We appreciate the best support we have seen in the market. We registered for a free trial at first and got a call almost instantly, also they were nice to schedule for a video call in which vwo helped us to understand their application better.

Recommendations to others considering the product

Try it! You will get the easiest tool with best support in the market.