Splashtopの評判・口コミ 全61件

What do you dislike about the product?

I dislike the access control process for individual users in Splashtop Remote Access. It's tedious to add an entire team to a single computer through the admin portal since each user must have distinct access granted to their account. This process becomes especially cumbersome and repetitive when managing a team of 15 users.

What do you like best about the product?

I appreciate that Splashtop Remote Access provides superior performance compared to other remote access products, especially for our CAD team, by minimizing lag and offering a seamless experience. I find it incredibly valuable that Splashtop works efficiently even for our lower-need users, mitigating issues that are typically related to end-user knowledge rather than software malfunction. The ease of installation and maintenance of this software is a significant advantage for me, as it doesn't require admin credentials for updates, simplifying technical management tasks. The web-based installer feature stands out, allowing me to send installation links to users across different companies with minimal interaction required from our internal team, significantly saving time and labor costs. Overall, I find that the initial setup of Splashtop Remote Access was remarkably easy, which made transitioning to this tool stress-free and efficient.

What do you dislike about the product?

I feel like sometimes the connection can be buggy if people are using a different version of Splashtop Remote Support than you are.

What do you like best about the product?

I really appreciate how easy it is to remote in using Splashtop Remote Support; it simplifies my tasks considerably in the IT field. Its feature of displaying a comprehensive list of system specifications and the last login details of clients is extremely helpful and allows for efficient management and upgrade decisions. The setup process was super simple, which made the transition seamless for my team. I value how Splashtop Remote Support has streamlined solving customer issues related to emails and computers, and after using it for such a long period, over five years, I've found it reliable and efficient.

What do you dislike about the product?

I really don't like that when adding users to each remote access, the users' emails are not listed alphabetically. This is one of the most frustrating things because it doesn't show me a full list of users either. I would appreciate having a search feature when adding users to a computer or at least listing them in their entirety and/or alphabetically.

What do you like best about the product?

I really appreciate how Splashtop Remote Access simplifies remote connectivity for my end users, allowing them to access their work computers using their own personal devices. This functionality resolves a significant issue for us, providing flexibility and enhancing security by enabling remote support and safer sessions rather than relying on a straightforward RDP session. I am very impressed by the simplicity and ease of use of the user interface, which makes navigating the system straightforward. The capability to manage admin access per user is another feature I value highly, as it helps tailor access control to individual needs. Moreover, the ability to see the total number of users and computers listed is incredibly useful for overview purposes, as it helps manage high-level visibility without confusion, while also letting me focus on 'My Computers' for a more concise view. The initial setup of Splashtop Remote Access was notably very easy, further cementing its user-friendliness and efficiency in our daily operations.

What do you dislike about the product?

It seems like these types of software could do so much all in one package--especially since they install an agent on each device. But it doesn't do everything.

What do you like best about the product?

It's simple to setup, deploy, and use. It's also relatively inexpensive.