HubSpot CRMの評判・口コミ 全103件

What do you dislike?

I wish the forms were a bit easier to customize

What do you like best?

Ease of use and the ability to drag and drop through your sales pipeline.

Recommendations to others considering the product

Start with the free version but consider upgrading as you grow

What do you dislike?

It is not the most intuitive layout when working within hubspot

What do you like best?

I love the way that Hubspot integrates with salesforce. It makes it really easy to see which customers are interacting with your site and emails and helps us stay on top of communication when our customers are interested

Recommendations to others considering the product

Great system that integrates wonderfully with SF and email

What do you dislike?

I wish there was a better reporting capability. Salesforce's reporting is really robust. Hubspot would be more competitive if they built that functionality out. I also wish that support would be more available, but to be fair, I only used the free version, and support IS available with the paid version. The free version only gets you access to the hubspot community, where, for the most part, you're only getting helped by other users, so it wasn't exactly everything that I needed with support. Ultimately if there isn't a user that can help you, a hubspot employee will post an answer, but that's not a particularly timely response.

What do you like best?

Hubspot's focus is inbound, but I used it in my role with a small business to build out my outbound. Love the ease of use, the price point for small business, and the ability to track opportunities. There were hardly ever any glitches, which is amazing for a free product, and actually pretty rate.

Recommendations to others considering the product

The free version is the only one I have used - and support is lacking for it. I do believe that it's extremely robust for a free product, and that there would be much more support with the paid version.

What do you dislike?

This tool is for inbound efforts only. You can't do an outbound campaign and track it well through here. This tool is also not able to do cross object reporting - meaning you can't report on data that is sitting across a Contact, Deal or Company Record - you can only report on just one of the records details.

What do you like best?

We like the automation behind some of the sales pro tool features like automated emails, and email integration and the ability to automate some of the processes.

Recommendations to others considering the product

Don't use it for sales.