KISSmetricsの評判・口コミ 全1件

What do you dislike?

There's a couple things I wish KISSmetrics had. I understand that this tool is different from HubSpot, but I wish I had more ways to automate events that were in the future. I also wish that it had some more documentation on setting up your account and how to use all of the events and properties. We were relatively new to this mindset when we signed up so some of these things were tough to figure out for us.

What do you like best?

We signed up and used their free trial. During the trial I was able to see what a powerful tool this could be for someone looking to find holes in their funnel. The interface in the backend is gorgeous and easy to navigate and the reporting is amazing. I loved how specific you could get, we were actually able to track our users down to an individual user to see what event the triggered or what device they were using. This sort of information is crucial when your trying to define your funnel.

Recommendations to others considering the product

When you signup for KISS, make sure you really understand what you want to track. This software is so popular so if you don't come in with a plan it can seem overwhelming. Also try figuring why you actually want this data and how its going to benefit you. It all really comes back to make sure you have a plan before hopping in.

What do you dislike?

I want to see more flexible variations of segmenting data in Person Search and Power Repots.

Please make more capabilities to set permissions for team members ( we want to make permissions like "see all reports except revenue report).

We need more targets in Engage.

What do you like best?

Every day I use funnel and cohort reports in my job. This reports give me information about quality of traffic we use in our projects. Also I use Power repots to make data sets on my way, for example revenue power report with segmenting by utm_source, utm_campaign and utm_content.

Recommendations to others considering the product

KISSmetrics is a great product for SaaS.

What do you dislike?

We have found it slightly frustrating not to have a custom date range for the metrics dashboard.

What do you like best?

We love the metrics dashboard and the ability to quickly see essential stats.

What do you dislike?

Answers from support take a while.

Lack of support in portuguese (Brazil)

What do you like best?

It was very easy to implement on our e-commerce. Anyone can do it, just read all the information the Kissmetrics has before tryng to do anything.

Recommendations to others considering the product

People on Support should speak other languages for users outside US.