KISSmetricsの評判・口コミ 全1件

What do you dislike?

I wish there was an easier way to modify the underlying data so we could easily remove test traffic and robot clicks to get more accurate numbers.

What do you like best?

I love the dashboards and funnel reports and the fact that we can name event's what ever we want.

Recommendations to others considering the product

Just go for it! Kissmetrics will help you make important informed decisions on which traffic sources convert best.

What do you dislike?

I wish there were more ways to track new vs. returning, but I have word that they're working on it. I would also like to see more options for automation events in the future, similar to Hubspot, but I understand where the focus is (this is more just for convenience).

What do you like best?

KISSmetrics' interface is clean, beautiful, and easy enough to navigate. With analytics platforms, there's always so much going on that you can hardly tell what you're looking at or how to find what you need. Take Google Analytics, for example. It's extremely powerful, but extremely hard to use for beginners and even intermediate beyond basic functionality.

But, most of all, I love being able to track our users on a one-by-one, individual basis. We know which user it was, which devices they used to log in, where the visited, how long they were there, what conversions they've performed, and more without guessing. Paths, funnels, and all are at our fingertips.

Recommendations to others considering the product

Use as many events and properties as you can, but come up with a way to organize them first.

What do you dislike?

The interface can be a little buggy at times, but not to the overall detriment of the product.

What do you like best?

Having person-level insights into marketing ROI and behavior that can be tracked all the way back to an A/B test.

Recommendations to others considering the product

Make sure that you really take time to integrate into your software (tracking events, properties, etc.). The more data you have, the more you can learn.

What do you dislike?

The lack of support was tough and there wasn't anything generic about it. Like there should be a dashboard already made.

What do you like best?

It had a lot of data and did a good job tracking specific customer and behavior flow