KISSmetricsの評判・口コミ 全1件

What do you dislike?

The fact that everytime you want to export a report (which you do most of the time), you need to wait for an email. This makes things super slow.

What do you like best?

The two main things why I recommend Kissmetrics are:

1. How easily you can change from first touch to last touch attribution. It has never been so easy to discover the origin of a visit versus assisted conversions.

2. How you can fully understand groups of users behavior with the populations' report.

Recommendations to others considering the product

Keep in mind that for collecting data it's an amazing software, but you will have to use Excel for creating final reports

What do you dislike?

It's not always bad point, but since KM is not like Google Analytics, we have to plan, design what/how to track. Because of those process, some of our colleagues don't understand.

What do you like best?

We have Saas type service, cross-platform like web, two apps for iOS and Android. KM is the best solution for user-base tracking for us.

What do you dislike?

The way that properties are handled is not something that I am super happy about. I am forced to ask questions in an awkward way to try to get the data I am looking for, and I cannot ask a question like "what are all the values for property:{name} that have ever been fired for this group.

The power reports are too hard to use, so I just don't, but I feel like I am missing out.

The webcasts more often then not, do not go into the specific detail that I would like to see. I would love to have more webcasts that show exactly, step by step through the system, ways to set up or look at users that are valuable. Most are just too high level.

What do you like best?

The best thing about KissMetrics recently, is that the company appears to be listening to the users, and including more of the features that we have been asking for. The new people view, populations, and activity view are all great features.

What do you dislike?

The individual person page could be more useful by showing properties over time and a table of the events which have occurred with all the properties shown together.

What do you like best?

A great modern design providing easy access to advanced features for building complex reports. Much easier to craft a detailed report than in Google Analytics and provides excellent summaries for the user flow through various features on the site being tracked.

Recommendations to others considering the product

Browse the support pages and knowledgebase for a far more detailed view on what Kissmetrics has to offer than their normal product pages on their site.