Zoho Assistの評判・口コミ 全2件

What do you dislike about the product?

The only downside I see is the lack of a detailed graph of concurrent support sessions active during a time period. There is a report about total sessions, but as our licensing model is based around concurrent support sessions, I believe the tool should make that information easy to query for clients. We had to implement some email alerts around Zoho Flows which seems a bit harder than it should be. Apart from that, the rest is fantastic.

What do you like best about the product?

The best feature of Zoho Assist is: it just works! No hassle, no install problems, no hard work with users... it just works. We needed a Remote Support platform for Windows, Mac and Linux, and Zoho Assist fit like a glove. The price is reasonable too, and the support team great as well. When you are selecting a global corporate tool, you know it's not easy most of the times. That's not true with Zoho Assist, we're glad we chose it.

What do you dislike about the product?

In Mac sometimes the copy and paste doesn't work well.

What do you like best about the product?

Best price in the market
Easy to deploy to clients
You can do untattended access to the clients
Easy to manage all clients.

What do you dislike about the product?

Not much about Zoho assist that we do not like. Sometimes the login can be a hassle because of user error but otherwise it works as advertised.

What do you like best about the product?

I have used other remote support software to be able to login and assist my team with computer issues or to see real time what is going on with an issue my team is working on. Zoho Assist is simple and straight forward and has the tools needed for me to assist and resolve issues that have come up. from pricing to support Zoho has been a favorite of the company for many years.

What do you dislike about the product?

When my Internet connection drops, it can take a couple tries to reconnect my session. When using the built-in FTP client, minimizing the window sometimes means it's hard to open again. All of these are minor, though, and the key functionality is there.

What do you like best about the product?

I have been using Zoho Assist for several years now to remotely access numerous workstations at my business. After using a few other remote access software platforms, I feel like this is the best. It has the most features, and is user-friendly. I'm able to blank the screen and remote input devices when needing to do server work without risking on-site users interfering. The built-in FTP client is also a time-saver.