Zoho CRM Plusの評判・口コミ 全1件

What do you dislike about the product?

I began using Zoho in the early stages I believe. I was greatly impressed with the program, the flexibility, and the support. When the prices increased and the support when down, I migrated to another platform.

What do you like best about the product?

I love the phone app associated with Zoho. I used to use it daily when I was in outside sales. It has several functions I wished many other CRMs would add. I do like the customization you can do also.

What do you dislike about the product?

We have faced some issues with the customization of the system. It would be great if we had a complete explanation of the customization process. I would also like to suggest improving the integration with cell phones. While there is a way to deduplicate contacts, leads and accounts, there currently is not a way to deduplicate products. I would like this feature added.

What do you like best about the product?

We had used Zoho to introduce automation in the sales and marketing strategy of the company. Our sales persons use Zoho CRM plus to analyze the sales effort for existing and new customers. I use the territory management feature to track sales by representatives. This is also a feature unique to Zoho CRM Plus. This helps us track commissions for the reps.

Recommendations to others considering the product:

I want to recommend this system to the organozation looking forward to more integration between their sales and marketing efforts.

What do you dislike about the product?

Zoho CRM having no major issues it works fine but sometimes Customer support delay in responding and some reports related to new projects not appear on the Dashboard which related to he account leads and won leads

What do you like best about the product?

Zoho CRM provides us a good experience in accounts leads and accounts Management beside the Zoho CRM Dashboard which the most I like it ,This Dashboard helps us alot in creating challenges between sales team for new campaigns as the Dashboard viewed also from the Management so it gives sales team motivation for new campaigns beside the branding for bills and invoices which issued for our customers

What do you dislike about the product?

Zoho CRM Plus is an excellent tool but has the following limitations:
- User interface of Zoho CRM is outdated and very poor to use
- Sometimes, it shows an error while sending the follow-up emails to customers via outlook
- Pre-configured reports are complicated to edit and change
- Zoho Support is not much supportive

What do you like best about the product?

Zoho CRM Plus is a world-class product to track your sales and potential customers. Different business units can trace the open pipelines and manage their follow-ups accordingly. Also, Zoho CRM is significantly easy to use with other Zoho products like Zoho Books, Zoho Analytics, etc.

Recommendations to others considering the product:

Zoho CRM Plus is an excellent tool for Sales Lead management and tracking potential customers. Zoho CRM Plus improves efficiency, specifically the efficiency sales team. Zoho CRM Plus is a value for money product and is available to purchase with other Zoho products like Zoho Books and Zoho Analytics.