HubSpot CRMの評判・口コミ 全103件

What do you dislike?

So far there is a lot of "investigative on my own" type of finding out how to do different tasks within Hubspot. I would like it if there was more support from Hubspot. When I requested my one on one training ... I was put off by the trainer then when I tried again I was told I had to have it completed in the 30 days. So that was disappointing.

What do you like best?

I like that it is very easy to navigate in between the screens and the different tasks. I also very much like that I can link the app on my phone with it very easily.

Recommendations to others considering the product

Make sure to be persistant when requesting help from tech support.

What do you dislike?

Email open notifications are cached anywhere, and you just have to watch them come through in real time

What do you like best?

It's ease of use for not just CRM, but also for the actual sales process

What do you dislike?

Sometimes the interface disconnects and I have to reload it.

What do you like best?

Hubspot connects with our email as well as our business platform to create a seamless steady connected flow of work. I can create tasks and to-dos from Hubspot that will ping me via email, I can also make notes and my colleagues can see what I'm working on.

What do you dislike?

There is some room for improvement but mostly on who runs and programs the tool for office use and not the actual software.

What do you like best?

I love the page set up, speed and connectivity of this tool.

What do you dislike?

call logs are not consolidated between the deal, contact and the company

What do you like best?

Hubspot is flexible enough to fit around our own business process.

What do you dislike?

I don't like how you have to associate contacts and companies to deals and things don't automatically sync. Sometimes I have to click 5-6 times to get everything successfully paired which adds up, especially when I am juggling multiple leads. I was also sad when they got rid of the sales navigator tool, it was a great tool to limit redundancy in the system. I understand that it's hard/impossible to manage mutliple companies in Hubspot, so we may have to move CRMs to one that can handle that.

What do you like best?

I like how all my contacts/deals are in one place. I also like that I can send emails and track their performance. Also, we run our website through Hubspot, so I am able to tell when my leads are visiting the site.

What do you dislike?

Pulling lists can be difficult. Have to be very specific.on the fields that you are wanting to pull.

What do you like best?

Moving prospects through the pipeline.easy to track hot leads. Templates make it easier to send information to customers without having to copy and paste or add information.

What do you dislike?

Dislike that restrictions are either "no changes" or "all changes" to other user's information, aside from a handful of administrators. There is not an option to restrict certain fields instead of the either/or.

What do you like best?

More options to customize the system without having to sacrifice ease of use or overall functionality.

What do you dislike?

I am a CSM, this feels geared towards sales so I wish I could do more reporting that I can with it.

What do you like best?

It's pretty intuitive. I like the tracking and integration with gmail.