レビュー募集中！NetSuite CRMを紹介・競合製品の評判をユーザーレビュー・口コミで紹介

What do you dislike?

Sometimes the features are only partially functional meaning that they do not contain all of the flexibility other features have which is quite limiting at times.

What do you like best?

NetSuite is the leader when it comes to CRM software. They consistently release new and updated features allowing any business to grow and expand.

Recommendations to others considering the product

NetSuite is not a cheap software however if you utilize it's features to the fullest it is worth every penny.

I would highly recommend taking NetSuite Training Courses before launching and take courses as needed there after.

If you do not have a staff member that knows how to write/read script it would hugely benefit you to bring one on-board or find a great third-party NetSuite Solutions company. This isn't something you have to do immediately.

Plan out you business strategies well before hand. Think long term as well as current and try to stay flexible as things always change over time.

NetSuite has a lot of great third-party integration companies. Don't be afraid to take a look to talk to them.

Wither you hire one or assign something within, designate a NetSuite Administrator and have that person be certified through NetSuite.

What do you dislike?

Outlook integration is not working for us

What do you like best?

Easy to use and integrate with Netsuite

What do you dislike?

i cannot believe this is a passable CRM tool. its not intuitive and slow to function

What do you like best?

good for billing and thats about it...........

Recommendations to others considering the product

use SalesForce if you're serious about tracking sales opps and projects

What do you dislike?

The documentation is poor and each year the service is decreased while the costs go up. I was just quoted 20k to continue using something that was included as part of our contract up until now.

What do you like best?

NetSuite has a lot of potential for customization and enhancement.

Recommendations to others considering the product

Unless something changes, be prepared to shop for a used car when purchasing this solution. The numbers they quote are meaningless and will change by 50% in a ten minute conversation. If you use one of their basic solutions, still paying 30k a year, you'll be treated like a second rate customer. Every renewal will be about upselling you. If you go for their SuiteCommerce Advanced package, be prepared to pay big for maintenance and changes.