Oracle NetSuiteの評判・口コミ 全31件

What do you dislike?

We are still in the implementation process so there hasn't been any dislikes thus far. Although there were several meetings, I understand that they are just making sure we are aware of what we are settling for.

What do you like best?

They follow-up constantly making sure we understand everything. We were emailed and called frequently. The system is advance and we are looking forward to utilizing it within our business and getting rid of QuickBooks.

Recommendations to others considering the product

Possibly not to hesitate.

What do you dislike?

Expensive software. They also charge an arm and leg for every additional feature and integration. Very few cheap integrations.

What do you like best?

Great integration. Reports and searches are awesome. Very good uptime.

Recommendations to others considering the product

Evaluate before signing up.

What do you dislike?

Being cloud based any update can trash your processes and for the most part do. Worse though is the horrible execution of new functionality which should at best be considered beta quality. Oracle/NetSuite development seems more interested in saying that they have developed a solution for some business need rather than making sure that solution actually works. It takes years before a solution goes from released to usable. Generally it seems that everything is developed in a vacuum with no team interaction.

What do you like best?

The UI is generally clean and for the most part customization. Being cloud based it is accessible globally on any internet enabled device

What do you dislike?

Not very intuitive. Report customization is pretty complex, we often have to reach out to the support team to guide us through the process.

What do you like best?

Once I became familiar with the system it's pretty easy to navigate and in case of issues support team is pretty responsive and knowledgeable

Global Search is super helpful

Recommendations to others considering the product

Definitely a go

What do you dislike?

GL analysis tools need to be upgraded. Tracking transactions can be cumbersome at best. It appears no enhancements have been made to the trial balance since it was NetLedger.

What do you like best?

Ease of implementation while accommodating multiple Subsidiaries. Very scalable

Recommendations to others considering the product

In depth requirements review before considering purchase of NetSuite. Compare review with features in NetSuite.

What do you dislike?

We have three companies to reconcile every month and without a check list is really easy to miss the entry of a JE or transaction. .

What do you like best?

I would like to be able to have a moth end checklist where various people have access to it and would be able to update the status of the transaction or journal entry.

What do you dislike?

Sometimes the servers can be a little slow or down

What do you like best?

My favorite part of it is that it has everything you need and reports can be customized to fit your company needs

What do you dislike?

Very little to dislike, if anything we're having trouble with inter-company transactions - specifically vendors not being able to view in transactions across subsidiaries. Currently working with NetSuite team to fix.

What do you like best?

The NetSuite support teams have gone above and beyond. All of our questions/concerns are handled timely if able to. We love the team!

Recommendations to others considering the product

This is an excellent option for ERP. We are thrilled to be moving from a very limited product for our growing business.

What do you dislike?

First of all the customer support is a joke, the implementation is all customer based and receiving help has to be the most difficult thing ever. We are still struggling and this will be our 2nd year. If you need help you have to send an email to a helpdesk and wait for someone to call you and they are typically from the Philippines. in order to do simple process's like bulk print, you need a saved search. to figure out how to do a saved search you need a net suite specialist.

What do you like best?

the potential that Netsuite possess could be promising. however, the support behind it and how to get the level of experience is the most painful thing i have ever experienced.

the functionality have some great features, but in my opinion could work better for the user

Recommendations to others considering the product

Needs better Support. More training, Better ways to train. More hands on training for all members.

Headed in the right direction, but by far, needs work on having users able to navigate