Oracle NetSuiteの評判・口コミ 全35件

What do you dislike?

As I said, the UI/UX is out-dated. The ability to customize the user experience is cumbersome and unappealing.

What do you like best?

I will give credit for the stability of the platform but that is all. The UI/UX is terrible and makes me think of the 90's.

What do you dislike?

The GUI and intuitiveness. It is a STEEP learning curve. It took a lot of time to get staff up and running on Netsuite and was difficult to learn on the go.

What do you like best?

I love how customizable Netsuite can be in how it can adapt to your workflows. I also love how many integrations it has in order to do that customization.

What do you dislike?

NetSuite is quite expensive and the support is terrible unless you're a high paying customer.

What do you like best?

In my role I mostly use it as a CRM for sales. I like that everything is integrated and useful for the sales process and visibility into the customer relationship, creating opportunities, quotes, and tracking and scheduling followup. One of the best things is the saved searches and reports which have a high level of customization.

Recommendations to others considering the product

Do lots of research of your needs and what NetSuite offers.

What do you dislike?

Support feature needs to be improved - it is difficult to answer questions without the help of submitting a case

What do you like best?

Consolidation abilities and customized reports

What do you dislike?

I don't have any major Cons but they can improve their customer support. A lot of available features make this product little complex.

What do you like best?

One of the best ERP software I ever used. It is easy to use and configure. it gives us many features for users and beginners can learn this software easily.

Recommendations to others considering the product

Use it

What do you dislike?

Getting the system to work as intended, and as sold, can be either very time consuming, or very expensive. While the system itself has lots of features, some are behind additional subscriptions, and others require expert consultants to setup which adds to the implementation cost. Additionally, some processes just take longer in NetSuite because of its own inherent depth - e.g., bank reconciliations require matching transactions across a number of modules, rather than an auto import system like in consumer grade systems such as Xero.

What do you like best?

NetSuite provided a single source for all of our company's financial data. It was able to integrate with a number of systems - namely our recurring billing service Stripe, and our HRIS system, UltimateSoftware. This removed a lot of the manual work each month completing entries based on data from these systems, and the consolidation / reporting functionality was amazing once up and running.

Recommendations to others considering the product

Either be prepared to shell out additional funds for implementing from the beginning, or provide a significant amount of time for the internal team to both learn how to use, and correctly setup the systems you are wanting to use.

What do you dislike?

The complexity was challenging, to get reports going took a lot of time. I recall doing budget to actual needed more timing than I hoped. But once they're setup it works well. It's overall not as user and GUI friendly as Xero or GP.

What do you like best?

The flexibility of the system allowing basically anything to be done. Customized reports, consolidation, multi currency, invoicing, dunning, and the list goes on. We never fully utilized all of NetSuite's features but they are truly limitless with all the additional modules. The revenue recognition part was the most game changing on a positive aspect.

Recommendations to others considering the product

It's not exactly as simple as the sales rep make it out to be. Implementation in itself is a full time job and then tweaking it to do what you want it to do is another headache in itself.

What do you dislike?

There is a bit of a learning curve to become a 'super user' and if you are less technically inclined it could be steeper. The UI is also not the sharpest - there are lots of menus and drop down lists to click through that sometimes take time to load and refresh in the browser.

What do you like best?

The customization options are endless, and out of the box Netsuite is able to handle nearly every aspect of accounting & ERP - from basic accounting to advanced revenue recognition.

What do you dislike?

It doesnt have a rev rec module so you have to add it with a third party software/vendor.

What do you like best?

The versatility and user friendliness is easy to use therefore its easy to teach new users.

Recommendations to others considering the product

I have recommended to others the use of Netsuite and I continue to recommend Netsuite to colleagues who are looking to switch to a new ERP system.