Oracle NetSuiteの評判・口コミ 全34件

What do you dislike?

Getting the system to work as intended, and as sold, can be either very time consuming, or very expensive. While the system itself has lots of features, some are behind additional subscriptions, and others require expert consultants to setup which adds to the implementation cost. Additionally, some processes just take longer in NetSuite because of its own inherent depth - e.g., bank reconciliations require matching transactions across a number of modules, rather than an auto import system like in consumer grade systems such as Xero.

What do you like best?

NetSuite provided a single source for all of our company's financial data. It was able to integrate with a number of systems - namely our recurring billing service Stripe, and our HRIS system, UltimateSoftware. This removed a lot of the manual work each month completing entries based on data from these systems, and the consolidation / reporting functionality was amazing once up and running.

Recommendations to others considering the product

Either be prepared to shell out additional funds for implementing from the beginning, or provide a significant amount of time for the internal team to both learn how to use, and correctly setup the systems you are wanting to use.

What do you dislike?

I don't have any major Cons but they can improve their customer support. A lot of available features make this product little complex.

What do you like best?

One of the best ERP software I ever used. It is easy to use and configure. it gives us many features for users and beginners can learn this software easily.

Recommendations to others considering the product

Use it

What do you dislike?

Support feature needs to be improved - it is difficult to answer questions without the help of submitting a case

What do you like best?

Consolidation abilities and customized reports

What do you dislike?

NetSuite is quite expensive and the support is terrible unless you're a high paying customer.

What do you like best?

In my role I mostly use it as a CRM for sales. I like that everything is integrated and useful for the sales process and visibility into the customer relationship, creating opportunities, quotes, and tracking and scheduling followup. One of the best things is the saved searches and reports which have a high level of customization.

Recommendations to others considering the product

Do lots of research of your needs and what NetSuite offers.

What do you dislike?

The GUI and intuitiveness. It is a STEEP learning curve. It took a lot of time to get staff up and running on Netsuite and was difficult to learn on the go.

What do you like best?

I love how customizable Netsuite can be in how it can adapt to your workflows. I also love how many integrations it has in order to do that customization.

What do you dislike?

As I said, the UI/UX is out-dated. The ability to customize the user experience is cumbersome and unappealing.

What do you like best?

I will give credit for the stability of the platform but that is all. The UI/UX is terrible and makes me think of the 90's.

What do you dislike?

Very confusing, not intuitive or user friendly. It does not flow the way it should and our sales team barely uses it tendering it useless for product team to get any useful information.

What do you like best?

Developers can configure and do custom views.

What do you dislike?

When you get used to how easy it is, you realize there are multiple ways to accomplish the same goal. Sometimes the openness of it makes it difficult to understand the best way to go about it. And sometimes changing your mind later makes it impossible.

What do you like best?

Mobility of being able to use it wherever I am. In addition, it is very intuitive and easy to use.

What do you dislike?

Change control

Lot of enhancements

Customer service needs to improve

What do you like best?

Cloud

Modular

Price

Data warehouse relational structure

Customize fields and reports