Oracle NetSuiteの評判・口コミ 全39件

What do you dislike?

Navigation is hit or miss in terms of whether or not it will be confusing and this differs by the role you have. It isn't always intuitive which menu you should go for what, particularly as a manager.

I'd also like to see more native and modern integrations/APIs.

Netsuite's own professional services were pretty bad at implementing the system and I'd highly recommend looking elsewhere.

What do you like best?

Out of the ERP systems we looked at, NS had the best user interface and modern interface that didn't seem gimmicky (looking at you Microsoft Dynamics).

NS is extremely customizable.

Recommendations to others considering the product

Look into 3rd party consultants who specialize in NS instead of NetSuite's professional services for implementation and even on-going support.

What do you dislike?

The cost. It can get really pricey when adding new members on.

What do you like best?

The Saved Search is by far my favorite thing. I'm also a huge UI junkie so I can especially appreciate how great Netsuite's is -- it is incredibly intuitive.

What do you dislike?

- Sometimes can be super slow

- Documentation is a pain in the @#$, you will need to browse for a ton of documents in order to find something

What do you like best?

- The ability to do almost every report you need, you will be able to customize those reports and it will be not too difficult to do it.

- You have an open API that will be extremely helpful in times that you need to integrate with other systems, you can integrate with Salesforce, google docs, or whatever you want to.

- The search bar is super helpful, mostly because this is a BIG tool and sometimes it would be hard to find what you are looking for.

- Super configurable if you find the right partner

Recommendations to others considering the product

if you are moving to a more enterprise environment, I will strongly recommend using Netsuite ERP as your solution.

What do you dislike?

The implementation was diffucult. The consultants we worked with under estimated the difficulty of what it would take. It felt like we go the B team.

What do you like best?

The product does what they told us it will do. After 6 months we were able to get it up and running. Since then we havent had many issues.

Recommendations to others considering the product

Be careful of the implementation team. Make sure they know what they are talking about. If your going to bring in an outside consultant make sure they know what they are doing as well. While the product is good its all about the correct implementation.

What do you dislike?

The support is not that supportive if you know what I mean. The interface might be confusing for some users. I guess its the way to be since it is a very powerful software.

It is not easy to set it up and more than often you will require expertise to get things working the first time. There are lots of Netsuite partners that help with this part,

You need to choose a nice fitting partner, be sure to review them thoroughly. Make sure they will provide support in an ongoing matter. Ask for references.

What do you like best?

It is very extensible via interfaces and integrations with third-party data. If you know how to code, you can also script your way out of any need.

If you get to implement it and set it up correctly it will be a major productivity gain for your company.

Recommendations to others considering the product

Consider hiring a Netsuite partner that suits your company. It will be complicated to set it all up by yourself. It is a very powerful software when implemented correctly.

What do you dislike?

We pay NetSuite system annual license fee and the cost is king of high.

What do you like best?

The best thing is you can get real time report any time and using system at any where.

Recommendations to others considering the product

Implamentation to NetSuite ERP system is not easy. I suggest that the companies should convert the system using some internal resource, should not only use outside consultant because only company internal person knows what you want the system working for your company.

What do you dislike?

Page loading time is slow, be patient... One thing I like the least of this product is the fact that it is slow, it should be way faster. Other thing I dislike are those popup windows for most edit and show pages. The UI looks old not modern, other tools like SalesForce, etc, have updated the customer experience, while using NetSuite I sometimes feel I'm back in the caves.

What do you like best?

Time tracking management is awesome! NetSuite will allow you to have tools to manage your every resources of a project, plus having planned time forecasted for planning, it was a pain that was killing us back in the time. Now we are able to predict. One other thing is that we try to keep everything here, so, by having one single source of truth help us prevent any faults in our system.

Recommendations to others considering the product

Implementation is not easy, we hired an specialized consulting team to help us get on board of it and also for training. My recommendation would be to have some 3rd party experts to give you support while you learn the basics and have issues with the advanced features.

What do you dislike?

pricey. UI is not easy to learn. there are several limitations when it comes to customization. everything you buy is a separate price and requires a high cost of case support

What do you like best?

netsuite is completely cloud based. they make saved searches easy to make and modify. their work flow rule customization is easy to use and has a lot of features.

Recommendations to others considering the product

make sure you have an IT department.

What do you dislike?

Don't really have any issues - it's a pretty solid system.

What do you like best?

The search feature is very comprehensive. We've also been able to customize to our needs very effectively. I was also a fan of their customer support associates - very thorough and didn't make me feel stupid for having questions.