New Relicの評判・口コミ 全3件

What do you dislike?

pricing is not cheap, standard monitoring gets you far enough

What do you like best?

overall monitoring great for getting a dashboard one stop shop for server metrics and for providing post mortem analysis on failures and errors

What do you dislike?

Alerts don't include graphs (like DataDog) and often the graphs are helpful. Can be hard to configure alerts to quickly subside.

What do you like best?

Breakdown of request time spent in various layers (application code, database, etc.)

Error rate and response time monitoring.

Alerting and ability to hook up to multiple channels (PagerDuty, Slack, email)

Recommendations to others considering the product

While expensive, the window into your application that New Relic provides is a huge value add.

What do you dislike?

New Relic has moved a lot of features that used to be free into paid tiers. Their pricing structure is unnecessarily expensive because it's per server or per container pricing. Unfortunately, a modern application is bound to have several servers that host the same application behind a load balancer. Since we don't use containers, that forces us to decide whether we want the pro features, or want to limit our scalability; we wish the pricing was per-application instead. So far we're stuck on the free edition as a result.

What do you like best?

We love it's error tracing capabilities -- it lets us know when anything is broken without having to monitor logs, which our QA team uses extensively during testing / when looking into and reproducing production issues. When you're a paid subscriber, it provides extensive trace detail on exactly where your application is slow in production environments, without the performance tracing slowing down the application. It also gives you a good sense of what your customer is experiencing with your application without having to rely on customers complaining that things are slow or broken.

Recommendations to others considering the product

Balance the size of your application and user base against their hefty per-server pricing. Their free offering is on its way out, leaving only the paid option. Consider whether you have the money to afford a pro subscription for the number of servers you currently have, as well as the for servers you expect to have in about 1-2 years. If you have the money, there's nothing out there quite like New Relic and it's worth the investment.

On the other hand, if you don't have the money on hand for that, going pro is going to limit your scalability, and the free edition is not going to provide you with the data you need. So, in that scenario, it might not be worth integrating into your application and you'll probably want to get by with something less capable and less expensive.

What do you dislike?

Pricing is a bit expensive for many types of projects, lets say startups. Some discounts will be great for small and non-profit organizations.

What do you like best?

I like the variety of functionality. Lots of ways to track events and processes on server and web applications. Also we have set up server downtime alerts to make sure our services are 100% available to users.

Recommendations to others considering the product

You'll need some access right on your server to install new relic.