Oracle Sales Cloudの評判・口コミ 全1件

What do you dislike?

Little more efforts needed to compete the existing players in market. Data import is not that excellent, There is no direct integration with other Oracle systems

What do you like best?

Very good look and feel, nice navigation. Very good Depth in Sales and Marketing functionality. Customer support is good. It is a useful as it is using the latest technology advances and incorporating the best practices gathered from Oracle's thousands of customers.

Recommendations to others considering the product

While it has still some way to go, salesforce is much better option in cloud world.

What do you dislike?

Design a bit clunky and not easy to navigate on Crome

What do you like best?

Great place to keep track of all my important work tasks

Recommendations to others considering the product

Make sure there is a good on boarding process in the beginning to get used to the system

What do you dislike?

Import process is not easy and quite painful. Also buggy.

What do you like best?

Easy to use and organize. They respond to request very quickly.

What do you dislike?

Well, the import process is always somehow painfull. Oracle has been improving the errors messages, so it would be easy to identify the problem, but still, sometimes the process take just too long to import a few rows, and when finishes, ends up in error.

Also, there are still some bugs, but which software doesn't have it, right? The good thing is they're always working to fix them.

What do you like best?

The simplicity of the software makes it easy to use. I can have all my customer information in a 360 degree screen, along with my leads/opportunities information. I can cantrol access hierarchically, defining organizations groups of sales representatives and their sales managers. I can also create appointments and tasks for myself and/or other resources and control it in a calendar page. In addition, there's a BI where I'm able to create many reports as desired and it's pretty use to create them.

In addition to all this features (there's much more, but I won't talk about all of them) it's very use to configure and customize as you need it.

Finally, Oracle Support is great. Most of the times I needed to open a service request, they answered me pretty soon. Depending on your issue, you can have a video conference with the support analists so they would easily understand the problem.

Recommendations to others considering the product

First of all, make sure you have though of everything you need. Then, expose it to the sales person from Oracle. Check with Oracle if all you need is feasible whitin the software. I've seen already a company which has bought Sales Cloud when they needed another tool. Later on, they had to switch tool. Big headache. Having that in mind, after you acquire Sales Cloud, create specifications of all you need inside the software and only then start to configure/customize it.