Oracle Sales Cloudの評判・口コミ 全1件

What do you dislike?

I really don't have any complaing about this software, although bug fixes could be improve in order to stop the app to crash sometimes. But generally I think this is the best software I have seen in a long time.

What do you like best?

I love how easy it is to manage all my data, the interface is friendly and let me see what I upload right away.

The mobile app is really good too, I use it on my Samsung but I have seen people using them on their iPhones as well.

But I think the best feature is how it lets me to see all my clients information (where do they live, which industry, etc.) and after analysing all of it, I can make the best decitions.

What do you dislike?

Difficult to obtain activity by salesperson

What do you like best?

Storehouse for all types of customer information

What do you dislike?

Oracle support is terrible and frequently misses scheduled meetings. I have a ongoing list of missed meetings and other mistakes they have made when opening a Service Request.

What do you like best?

The only thing I like about oracle is that they bought out Eloqua and I really enjoy Eloqua.

Recommendations to others considering the product

Don't buy, go with Sales Force.

What do you dislike?

Nothing we are extremely pleased with the solution,

What do you like best?

We needed a solution that would enable the business to grow at the rate we required, mainly around the sales cycle. Our business involves quoting and estimating effort, with regular change to scope and ultimately cost, sometimes on a daily basis throughout the sales cycle. Previously, our process was resource and time intensive for our technical team. We窶况e now used the application composers and groovy scripting within the tool窶冱 capability to deliver an inbuilt quoting metric, which allows our sales team to alter estimates, update sales cycles, delivery costs and monitor margin through a system we involved our delivery team to design.

We also really like the analytics dashboards we窶况e introduced for MI and the integration with our Marketing Tool is going to be invaluable for campaign management

Recommendations to others considering the product

Take the time to look at your business processes, goals and the key drivers you want the business benefits are that you want to achieve. Then work with an implementation partner who can help you map these processes and make the best suggestions for your business. Involve the key people to ensure you have business buy in and backing.

As well as the final system itself legacy data is of course equally as important to consider as is as thinking about key integration points to ensure all the information required is present and available. From a methodology point of view it窶冱 very important to go through a sanctioned project approach starting from requirements definition and design, moving into build and test, and the running through into train and deploy. Even though this is cloud based software it is still important to get the basics right in order to ensure implementation success.