Pipedriveの評判・口コミ 全49件

What do you dislike?

The products module lacks the ability to manage subscription-based products and discounts for multiple products or annual rebates.

What do you like best?

It's interface is really simple and intuitive to use. The design is nice and I feel empowered when I use it. It's integrations to Google mean that I never have to double-check who is calling me on my phone.

What do you dislike?

My only suggestion would be simplify the integration process with other products.

What do you like best?

I manage a team of sales representatives remotely from a different state. Pipedrive makes it so easy for me to track what my employees are doing throughout the day and identify where our customer's are in their sales cycle. I would highly recommend this to any size sales team who wants to be more organized and simplify the customer management process. Wonderful product with a lot of customization!

Recommendations to others considering the product:

Great for small businesses!

What do you dislike?

The distinction of deals vs. contacts can be confusing at the outset. There are advantages to having multiple deals with each contact that may not be obvious when you're starting up. Having used Pipedrive for 2+ years with a team of 3-4 people, that value is more clear.

What do you like best?

Pipedrive is incredibly flexible. We use it for prospecting, tracking deal from verbal commitments through payment, and keeping track of touches with long sale-cycle leads.

Recommendations to others considering the product:

Try it out. It's far less expensive than Saleforce and other "small team" CRMs.

What do you dislike?

Nothing really, at the moment everything is fine

What do you like best?

I used to track sales through a weird mix of excel spreadsheets and other tools, it was a total mess and when my work grew it became totally confusing. This does not happen with Pipeline.

Recommendations to others considering the product:

Give it a go, I skeptically took the trial and am amazed

What do you dislike?

I have not come across many areas I do not like, but if I were to pick one I guess it would be maybe some customization that I needed but couldn't make at the time, but I am pretty sure I figured out a work around.

What do you like best?

In my role as a Business Development Director I use it PD daily to drive my activities, pipeline progress and contact communications. I have my entire sales team really interested in it, but we have the challenge of overcoming an incumbent monolithic CRM. I am gaining traction and most everyone sees the benefits. The any device, anytime capability is great and I do actually enjoy using it because of the flexibility and ability to add fields and filter data the way I need to on the fly.

Recommendations to others considering the product:

Try it. It is easy to use and easy to customize. The learning curve is next to nothing. You will not waste much time trying to figure out if it is right for you or not.

What do you dislike?

Statistics do not seem to apply to my industry but would be useful in others.

What do you like best?

Price cannot be beat, the product is fairly customization to any industries needs.

The connection between colleagues accounts is great.

Highly recommend.

What do you dislike?

We have not found yet (as of May 2016) a proper solution to the possibility of one of our devices being stolen and us being unable to remotely deactivate the access.

What do you like best?

Fast. We were able to get up and running in just a few hours.
Flexible. Configuring the right filters was easy for us.
Multi-platform. We use Pipedrive on windows desktops, iOS and Android devices all at the same time. They sync seamlessly. It's a pleasure to switch from one device to another and know all the info you typed on the field is there immediately available on your deskt.

Recommendations to others considering the product:

Its competitive cost is one of its strengths, but we found that for our small company it had all the features we needed. And they keep adding more and more with a regular pace. So it's compulsory to give it a serious try.

What do you dislike?

Could implement some goal tracking system

What do you like best?

Simple, easy to use interface that works
Emails reminders to follow up on certain dates that you set
Kanban system drives you towards closing the sale
Smart email BCC keeps track of your sent emails to prospects

Recommendations to others considering the product:

Way simpler than other CRM tools, Pipedrive is ideal for any business that is sales-driven to enable better, more timely follow-ups and keep track of a large volume of deals. It has an excellent mobile app to boot, which makes working out of office much easier.

What do you dislike?

It would be nice if there were features that automate the process. I.e., if you contact a lead, the lead is moved to a different phase of the sale. It would also be nice if there were a way to detect if there is already a deal with the same or a similar name in order to prevent duplicate leads.

What do you like best?

Easy to understand and a great way to track leads from the initial contract all the way through closing the deal.