Freshsales Suiteの評判・口コミ 全1件

What do you dislike about the product?

Reporting is still difficult to set up and I find myself always in need of support.

What do you like best about the product?

I love all of the tools available at the free level, with the ability to upgrade for a reasonable price.

What do you dislike about the product?

Not able to create Account, Deals and Contacts form just one page. I need to do this separately and assign Deals to Accounts and Contact to Deals

What do you like best about the product?

I can organise and approach my sales data easily from single page, the Deals Page. Easy to pick and action deals that need attention and this help boost my sales quota with minimal effort.

What do you dislike about the product?

The only thing I dislike is how few of the features I use daily. I wish I used more features of the program more frequently.

What do you like best about the product?

Freshsales helps keep myself and my team organized and on track throughout the day. We're able to offer ample customer support and easily review interactions.

What do you dislike about the product?

To be candid, there isn't a component of Freshsales that falls short for me. Any time I've encountered a hurdle or had a question, the support team has been there to assist me in learning and overcoming the challenge. Their customer service and the platform's capabilities have ensured that any potential dislikes are swiftly addressed and resolved.

What do you like best about the product?

Exceptional Value and Support:
Freshsales stands out in the CRM market for its exceptional value. The commitment of their team goes beyond expectations, as they proactively reach out to ensure users are well-versed in utilizing the platform. The availability of training sessions is a testament to their dedication to customer success.

Simplicity and User-Friendly Interface:
The simplicity of Freshsales is its most striking feature. Unlike other platforms that often feel cumbersome and clunky, Freshsales offers a streamlined, intuitive user experience that makes it accessible even to those who might not be tech-savvy.

Comprehensive CRM Solution:
Freshsales exceeds expectations in facilitating sales, marketing, and client relations. The platform’s robust features align seamlessly with business needs, ensuring that the investment in the tool pays off by contributing significantly to the success of these core areas.

Upsides:
Ease of Use: The platform is user-friendly, allowing new users to navigate and utilize its features without a steep learning curve.

Customer Support: The Freshsales team is always within reach, ready to assist with any issues or questions, ensuring that users can maximize the platform's potential without delay.

Comprehensive Tools: The platform is equipped with a wide array of features that cater to various aspects of CRM, making it a holistic tool for businesses.

What do you dislike about the product?

Freshsales is a cloud based solution that is mostly compartible with cloud based and cloud oriented enviroments so for an organization that is fully on-prem enabled it maybe be a downside for them using the solution.

What do you like best about the product?

The fact that freshslaes give a central view of the sales activites done at the comfort of a dashboard. And that the tool is accessible also on a mobile device. This solution is a great CRM solution that provides a central solution that helps to follow through the sales process of businesses using event tracking, prospecting activities , track customers interaction, managing sales activities, reliable customer support, and share information with colleagues. The freshsales CRM also helps to give an overview of the sales activities done to the sales manager and keeps accurate track of reports.

What do you dislike about the product?

Please add features like widget on Outlook to link emails from the Outlook pane to the Freshsales similar to what Salesforce has feature like Salesforce lightning. This will help in maintaining accurate records.

What do you like best about the product?

I like the User interface. Its simple & smart. Overall the interface is very clean & easy to understand. When you use a cluterless CRM you focus on what you are looking for instead of extra distractions. I like the feature that it gets easily linked to clients Linkedin profiles so we can easily connect & send connection requests.

What do you dislike about the product?

There are many versions of the tool for each type of product and it is difficult to know which version of the product we are and what we are missing in other versions.

We miss easier integration and customization between Freshdesk and Freshsales. Some limitations did not create separate applications

The little flexibility of the number of fields in custom modules also made us pivot some solutions already implemented in Freshsales due to the growth of some business rules

What do you like best about the product?

The tool is easy to configure and the application proved to be very simple to use.
Freshdesk proved to be very robust in several ticket creation situations, chat interactions and automations

What do you dislike about the product?

The response time of the Freshsales support team is unacceptable, and the quality of their responses is poor.

What do you like best about the product?

Applying a social media marketing strategy has proven to reach a wider audience and build brand loyalty effectively. Freshsales has provided us with high-quality items at a reasonable price. We have managed and improved our sales and marketing efforts with Freshsales' support. Developed to the needs of the sales and marketing teams, Freshsales is a customer relationship management (CRM) system with several useful features.

What do you dislike about the product?

The analytics reports do not always provide us with real-time information. It may take a few minutes for the dashboards to update. It is necessary to refresh the dashboards.

What do you like best about the product?

Using Freshsales, We can easily manage and track our sales deals with an intuitive pipeline management system. The customizable deal stages allow for clear visualization and monitoring of each deal's progress.