レビュー募集中！NetSuite CRMを紹介・競合製品の評判をユーザーレビュー・口コミで紹介

What do you dislike?

NetSuite integration has maximum of 1 session at a time which causes issues. Also, generally the navigation is unintuitive.

What do you like best?

The neutral colors were easy on the eyes. Generally, looks better than the lightning SFDC CSS.

What do you dislike?

The only part that I really disliked about NetSuite is that the software has an extremely steep learning curve. You are not just going to pick this software up and start using it without months of training, which I did.

What do you like best?

I love how organized and thorough NetSuite is. The base package covers a staggering amount, as it should considering the cost, but if it isn't covered there are always extra packages that can be purchased the just make NetSuite that much better.

Recommendations to others considering the product

Be prepared for intensive training and months if not years to fully be fluent using this software.

What do you dislike?

The user interface could be a bit more engaging in my opinion, if the coloring and text, font, and images had a better UI I would want to use the tool more. I wish it would have more of an amazon-like feel. The quoting process was tedious as we needed to have specific part numbers for even one small difference and I wish users would be allowed to make changes and edits without an administrator.

What do you like best?

Keeping track of my customer accounts, frequent calls, to do items and daily action items. I was able to review old orders back from 2-3 years ago and gage interest.

Recommendations to others considering the product

Test it out, try it and compare it to Homegrown or to Salesforce, etc.

What do you dislike?

Time tracking is a little annoying. There could be easier ways to time track. I wish it pulled in our project numbers every day and someone linked to SF so we didn't have to re-submit everything every single week. It also sometimes doesn't save, which can be a major bummer because it takes so much time to time track.

What do you like best?

It's fairly easy to understand and easy for a user to navigate.

Recommendations to others considering the product

I would see if it can link to your salesforce or do a better job of tracking projects for your time.