Zoho Oneの評判・口コミ 全1件

Zoho Desk - Query portal

What problems is the product solving and how is that benefiting you?

Zoho Desk was connected to everything and was a very important part of my day-to-day tasks. As a support manager, it was my duty to keep track of all the customer problems and always keep a tap on the tickets which are either in process or closed. Having the knowledge base itself on the portal helps my team to solve the queries faster and we always create a new video according to the new enquiry. This reduces our efforts and improved our productivity by 70%.

The Management Tool - Zoho CRM

What problems is the product solving and how is that benefiting you?

Zoho One gives an overall view of the business regarding the pipeline, customer requirements, directory, customer problems, billables, etc. Switching from Excel and maintaining data on google sheets, we are much further and in a way it has really improved our productivity by about 50%. My people and I focused more on improvisation than finding the data.

Zoho Payroll - A Powerful Administrative Tool

What problems is the product solving and how is that benefiting you?

Zoho Payroll is one of the best software I have used as it not only streamlined the process of calculating the salaries, which are dependent on various factors, such as attendance, PF's, travel allownaces etc. It was a very tedious task in excel, and there were always the chances of error. But now my work is reduced and my efficiency is increased by 50%

All in One Solution for Sales, Marketing, Finance & Operations Integration

What problems is the product solving and how is that benefiting you?

Helping us to have all departments using a single solutions and seamless transfer of information and data access.

Zoho Desk - The Support Management Software

What problems is the product solving and how is that benefiting you?

Zoho Desk has all the directory of my customers which not even helps to solve their issues but you can see the history of the tickets raised by them and we can also keep track of the knowledge base, which allows the team to solve the queries better. Using Zoho Desk has increased our customer satisfaction ratio by 18%.