Pipedriveの評判・口コミ 全39件

What do you dislike?

I still feel like it can be a bit glitchy and that I have to refresh the screen sometimes to see the changes that I or someone in my team made.

What do you like best?

Having spent time with Salesforce I really appreciated how easy it was to use and we just love their on-boarding videos. Whoever made those videos is brilliant because it felt like such a chore getting up to speed with Salesforce but we had fun watching, as many times as we needed, the Pipedrive videos.

Recommendations to others considering the product:

Use the trial period and get everyone in the team involved with using it.

What do you dislike?

I don't like how it doesn't include the ability to easily delete people, and sometimes functionality is buggy.

What do you like best?

I like the simplicity and ease of use of the platform.

What do you dislike?

There are some limitations. One that comes immediately to mind is no use of LDAP or AD integration. So, it is yet another application that requires its own user name and password. This is not a big deal, but annoying. The dashboard is decent, but not very configurable. You get what you get. If you are not an organization that tracks sales by individual, the dashboard reporting may not be for you. It is organize by person sales goals. This is not bad if you are that kind of company, but if you not like that it is a distraction. There are some decent integrations, but nothing new for a while which make me wonder if they are doing much.

What do you like best?

I like the overall simplicity and how much it can do for the price. Getting up and running takes a few hours depending on much "configuration" you want to do. By design, Pipedrive does not do all that much and that is a good thing in a way. Because there is only so much you can configure, the marketing and sales team (if not the entire small organization) can get up and running in no time. Maintaining the solution is a breeze - no IT or special technical chops required. But, there still needs to be a "owner" who has enough application savvy to train, maintain and organize the workflows, set ups and so forth. It is fast, responsive and has a decent iOS app too.

Recommendations to others considering the product:

Just know that it literally is what it is and nothing more. If you are small to medium size organization that wants to keep the CRM process simple on purpose and don't expect lots of bells and whistles, it is a great solution. The interface is delightful and getting up and running is an absolute breeze. The the money, it is a good value.

What do you dislike?

Once we went all-in, that's when trouble started. Everyone started randomly noticing that their list view was incomplete. Filters didn't show all deals, activities and deals became tougher to track down. It became apparent that filters, lists, and anything other than the pipeline view didn't show everything, and the pipeline view gives you very limited searching and sorting options for large data sets. Then we reached out to support. And found out there is no support. After some executive escalations, I got some sporadic answers, shots in the dark, wild guesses, and general unhelpfulness. One tech even went so far as to forge a past email response after I complained that they had gone dark on me. So that's where we are - stuck with major problems, a huge time investment in the product, and searching for a way to transfer our dataset to a product that works. I can see why this service has good reviews, but if you stick with it, you will get burned eventually.

What do you like best?

The product started out great. It is clean, simple, and easy to use. Our sales team had an easy time using it and it made entering deals less of a chore. There's still some weirdness in the interplay of deals, organizations, contacts, etc, but that is generally true with most CRM. Overall, functionality and interface were great and we went all-in on the product.

Recommendations to others considering the product:

Look elsewhere.