WalkMeの評判・口コミ 全1件

DAP but make it pretty and easy

What problems is the product solving and how is that benefiting you?

In our business, we have an incredibly powerful application for our users to support them in managing their workloads, the issue we found prior to WalkMe was that so many functions were being depreciated, or that there were service desk tickets being submitted because the user wasn't able to quickly find relevant training material to understand a process and that it was working by design. WalkMe eliminates that obstacle by having digital, consistently updated training material that isn't only hands on , it's readily available for the user to access, or even when a user starts to stray off course from a process.

Professional and Knowledgeable Staff

What problems is the product solving and how is that benefiting you?

We recently implemented Salesforce for our Sales teams. WalkMe has helped resolve issues around processes putting information into Salesforce, giving guidance through smart walk-throughs, tips, and survey input. We also had workstation installed to create a concierge service, if you will, for users, to work more efficiently through their day-to-day activities.

Revenue Operations finding a lot of ways to use Walkme's DAP to drive value!

What problems is the product solving and how is that benefiting you?

Driving Process efficiency in our CRM and CPQ - guidance and tips saving time and improving onboarding of new reps.
Change management - implementing new systems post acquisition.
Data accuracy and process adherance - via guidance and smart walkthroughs.
Revenue generation - shoutouts for new product launches and recurring revenue attachment.
Cost reduction - Walkme Discovery providing valuable insights on application usage.
Improving Customer Experience - making it easier for customers to engage with our technology.

Building is a breeze

What problems is the product solving and how is that benefiting you?

New Feature awareness, optimize end-user time to complete transactions and provide the Sales reps with the information they need when they need it.

Guidance through Walkme

What problems is the product solving and how is that benefiting you?

When we moved from one system to another system we faced lots of queries and once walkme got implemented then those queries were resolved. People dont require handover or training since walkme guides them slowly and easily step by step or in single click using the different features.