Pipedriveの評判・口コミ 全39件

What do you dislike?

I don't like how it doesn't include the ability to easily delete people, and sometimes functionality is buggy.

What do you like best?

I like the simplicity and ease of use of the platform.

What do you dislike?

There are some limitations. One that comes immediately to mind is no use of LDAP or AD integration. So, it is yet another application that requires its own user name and password. This is not a big deal, but annoying. The dashboard is decent, but not very configurable. You get what you get. If you are not an organization that tracks sales by individual, the dashboard reporting may not be for you. It is organize by person sales goals. This is not bad if you are that kind of company, but if you not like that it is a distraction. There are some decent integrations, but nothing new for a while which make me wonder if they are doing much.

What do you like best?

I like the overall simplicity and how much it can do for the price. Getting up and running takes a few hours depending on much "configuration" you want to do. By design, Pipedrive does not do all that much and that is a good thing in a way. Because there is only so much you can configure, the marketing and sales team (if not the entire small organization) can get up and running in no time. Maintaining the solution is a breeze - no IT or special technical chops required. But, there still needs to be a "owner" who has enough application savvy to train, maintain and organize the workflows, set ups and so forth. It is fast, responsive and has a decent iOS app too.

Recommendations to others considering the product:

Just know that it literally is what it is and nothing more. If you are small to medium size organization that wants to keep the CRM process simple on purpose and don't expect lots of bells and whistles, it is a great solution. The interface is delightful and getting up and running is an absolute breeze. The the money, it is a good value.

What do you dislike?

Once we went all-in, that's when trouble started. Everyone started randomly noticing that their list view was incomplete. Filters didn't show all deals, activities and deals became tougher to track down. It became apparent that filters, lists, and anything other than the pipeline view didn't show everything, and the pipeline view gives you very limited searching and sorting options for large data sets. Then we reached out to support. And found out there is no support. After some executive escalations, I got some sporadic answers, shots in the dark, wild guesses, and general unhelpfulness. One tech even went so far as to forge a past email response after I complained that they had gone dark on me. So that's where we are - stuck with major problems, a huge time investment in the product, and searching for a way to transfer our dataset to a product that works. I can see why this service has good reviews, but if you stick with it, you will get burned eventually.

What do you like best?

The product started out great. It is clean, simple, and easy to use. Our sales team had an easy time using it and it made entering deals less of a chore. There's still some weirdness in the interplay of deals, organizations, contacts, etc, but that is generally true with most CRM. Overall, functionality and interface were great and we went all-in on the product.

Recommendations to others considering the product:

Look elsewhere.

What do you dislike?

I'd like a better calendar management and better integration with other systems.

What do you like best?

It does it's specific job very well; manage your sales pipeline in a way that's quick and intuitive.

What do you dislike?

When I send an email from a deal funnel in Pipedrive it will add that email to the history of the deal, but after I hit send the software takes me to a email sent screen. I would rather that it redirects me to my dashboard.

What do you like best?

II like that it is seamlessly integrated with my Google business account and that it's hosted in the cloud. Now I can track my new business opportunities from any computer as well as my smartphone. I also see that it is integrated with Zapier so I look forward to setting up some automation so I can be more productive and fill my "pipeline" with more deals.

Recommendations to others considering the product:

Explore Zaps with Zapier. I think you can save a lot of time entering data.

What do you dislike?

Wasn't easy to fin out how to access the lost deals.

What do you like best?

Being able to drag and drop to track progress, plus ability to track results across different locations

What do you dislike?

It can be very easy to add duplicate information into the system. It is then extremely simple to merge but it can be an annoyance.

What do you like best?

Once this is set up and running, it is very easy to add, delete, and alter information in contacts as well as deals. Great for my smaller sales team to keep everything straight and updated in real time. Ability to easily and quickly add custom fields to any of the contacts or deals is also greatly appreciated!

Recommendations to others considering the product:

Easy to use, easy to set up, great for a small team. We have a ton of leads for our size but so far it is very easy to add folks. Extremely easy to use with other software products (MailChimp, Ecquire) as needed.

What do you dislike?

There is nothing that I don't like about it.

What do you like best?

The live dashboard, helps me track the team activity. helps me track were customers are located to setup meetings.

What do you dislike?

No particular dislikes at this time, perhaps feel as though price is a bit high

What do you like best?

Ease of interface and customization. Price is reasonable for a small number of users.