Zoho SalesIQの評判・口コミ 全12件

What do you dislike?

some times the user goes into idle mode after inactivity. So that the visitor thinks that no one is online.

What do you like best?

The best thing about SalesIQ is that it gives the benefits of two tools in one software - Analytics as well as chat.

Recommendations to others considering the product

Must have tools for optimum customer service

What do you dislike?

If there was one thing I can change about Zoho IQ is the responsiveness to receiving messages and responding to them. I lost out on a customer chat or two because of it.

What do you like best?

The thing I love the most is the integration into the rest of the Zoho apps. I use several and it is very easy for all of the information to sync across apps. I also love how easy SalesIQ was to set up.

Recommendations to others considering the product

Make sure you move everything over like helpdesk, CRM and others to get the full experience of using this app.

What do you dislike?

Unfortunately in the free version Zoho Sales IQ offers only a limited set of features and the paid subscriptions are quite expensive in the long term

What do you like best?

The best about Zoho Sales IQ is its very easy integration into the website, but what is also really appreciable is the very intuitive user interface and the well working mobile application

Recommendations to others considering the product

Just try it out, considering that a free plan is available (plus the free trial period for the extended features) you have nothing to loose, a part of maybe 5 minutes to set it up...

What do you dislike?

limitations on Lead Scoring rules.4. KPI is not available.

What do you like best?

Integration of Projects Module with CRM Module.

Recommendations to others considering the product

Zoho is a CRM Software mostly oriented towards sales activities including Leads, Accounts, Contacts, Potentials. It also manages Projects, its tasks, events and calls.

What do you dislike?

It is dissapointing that there is no inbuilt integration with Zoho CRM . Website visitors will not be automatically added to Zoho CRM as leads which is exactly what I expected. In addition, the pricing model is not that great,limitation on the number of visitors and users sucks.3 users capped at 10K visitors will set you back $17.

What do you like best?

There is nothing that really stands out about Zoho SalesIQ . It is simple and maybe the best thing about it is that it's not so complex with lots of unnecessary features. It also has some cool smart triggers that you can setup to automate live-chat sessions although these are a bit rudimentary and need to be updated

Recommendations to others considering the product

Zoho Sales IQ helps you track, capture & engage your visitors in real time and offline to increase sales. It is easy to use and easier to setup. In addition , you get a 15 days trial window to check out what it has to offer. The price is a little bit steep but if you place a premium on ease of use and simplicity then Zoho Sales IQ is for you.