mailerliteの評判・口コミ 全1件

What do you dislike about the product?

The only downside was the uneccesary self imposed stress about migrating from classic to the new lite system
It is great, and so is customer support. Thank you

What do you like best about the product?

I was stressing about the migration of mailerlite classic to mailer lite. I am not a very techy person. The migration was relatively straight forward, with lots of how to guides and lots of simple steps broken down into bite size chunks.
I chose to start using a form for email collection. When I user tested, it did not work. The customer support was excellent. Prompt response. Quick identification of where I had gone wrong, and simple solution to how I could fix it - with clear screen shots and arrows so I could learn and fix it myself. Just what I needed. I have used the help desk twice in three days, for small bugs (all my error) and they have been brilliant each time.
The updated mailer lite system is so much easier to use. I have no idea why I was so stressed about it all. Great system, easiest I have used so far.
I feel it will be easy to integrate mailer lite with my course system that I use, and the number of features on the FREE plan is just perfect for me at the moment whilst I grow my business.

What do you dislike about the product?

The newer version is too technically difficult for me.

What do you like best about the product?

MailerLite makes it easy to send newsletters. It is particularly helpful for me as an author because it's uncomplicated and I can re-use the old version without having to upgrade to new technology. Customer support is very responsive and helpful. I use the system weekly and I can send via TimeZone which is particularly useful.

What do you dislike about the product?

I don't love that they updated to a new version and that it requires a complete migration vs a more simple update. I'm going to lose all my info in the Classic version because they are also discontinuing the free version so I can keep it as an archive.
The new version is good though.

What do you like best about the product?

It's easy to use and has all the elements I need. The email support and the video tutorials are great. It integrates easily with other platforms that I use (primarily Thrivecart).

What do you dislike about the product?

I really haven't found any downsides as of yet.

What do you like best about the product?

Hands down the best tech support through the chat box. Josue was thorough and very patient in helping me solve my problem with implementing the code for my email forms to pop up. As a non-tech-savvy person, I so appreciate being helped by a real human. Super friendly and patient and resolved my issue easily!

What do you dislike about the product?

Nothing yet!

The product has worked as advertised and we have been happy with the results.

What do you like best about the product?

In genral, the product works great! I switched from MailChimp for a cost savings, but was very happy to not lose and features, and actually has more features.

But this review is about the great customer service I received in working with a touchy DNS updated needed to verify our domain on MailerLite.

The response was fast (Hours not days), they asked for a screen shot of my DNS entries and quickly devised a solution.

As a software compay, I really like to see other in our industry that excel in good customer services.

We recommend MailerLite to our customers that are looking for a Newsletter solution and anyone else we encounter that is looking.

Thank you!

What do you dislike about the product?

My least favourite thing is the troublesome hoops you have to jump through to integrate with WooCommerce - it's a LOT of mysterious keys and check boxes that can be confusing if you're not used to working with those systems all the time. But I think that's on the WooCommerce side rather than Mailerlite to be honest.

What do you like best about the product?

The simplicity of its interface and how easy it makes ecommerce operations. I really, really rate their customer support service too - fast, helpful, very patient and always solve my problem.

What do you dislike about the product?

Truthfully, I don't dislike anything about this company's service. I left Mail Chimp years ago because of the interface -- incredibly UN-intuitive in my perspective.

What do you like best about the product?

I like the customer service! even before the amazing product itself! Customer Service is very, very difficult to find, see, receive in today's world. Sad, but true. When Customer Service is present, it STANDS OUT! MailerLite's email help is incredibly fast (not within a business day or 24 hours later, no. And, personable, NOT an A.I. Typically, email help is perceived as impersonal and a company's lazy way to provide Customer Service. As MailerLite is international, it makes sense and, again, surprisingly quick.

What do you dislike about the product?

First it is a little confusing with the two different versions of MailerLite (classic and new), but once I set it up and read a little bit of the documentation, it was clear.

What do you like best about the product?

There were many reasons for me to start using MailerLite. And there's one big reason why I stay: Their customer support!
I had an issue with verifying my website. And they were friendly, helpful, and didn't give up until we solved it.
I had very different experiences before where customer support just wanted to get rid of the problem. This was a totally different experience. Thanks to the team!

What do you dislike about the product?

Nothing to dislike so far. See comments on the other side.

What do you like best about the product?

I love how easy it is to use and how beautiful the design can be made with all features provided. When I had a question, I emailed support and received an answer right away (even on a Sunday!!). I am so delighted I found this program. The user fee was a quarter of what I used to pay to mailchimp, a program I always found challenging and time consuming.