Dialpadの評判・口コミ 全49件

What do you dislike?

The app is annoying in small ways like it won't let you clear your history so you have to look at all the random spam numbers. It sometimes won't let go of the notification even though I've looked at everything so that obnoxious notification on the icon stays there until I just close it for a few days.

What do you like best?

I can still send text messages. The other call software we use, Aircall doesn't allow texting.

What do you dislike?

I have no complaints about this application.

What do you like best?

Dialpad is easy to use. I have no complaints. I have never had any issues using this application. It does exactly what i need it to do.

What do you dislike?

I don't like that meetings are capped at 45 minutes if you don't pay for the upgraded software. I don't like that meeting transcripts aren't available to me either. Those are features I definitely would like!

What do you like best?

I have the free version of Dialpad. I like the convenience of calls and conferencing from my computer. The conferencing features are excellent for short-term meetings.

What do you dislike?

The only deficit that concerns me is probably solvable, but if you use multiple devices such as a desk phone as well as mobile and desktop or web apps you cannot place a second call from another device while already on one. This probably does not affect most users, but my position involves testing phone numbers fairly often so it does bug me.

What do you like best?

The user and admin UI are both very elegant and easy to work with. I like the baked in integrations with common applications like G Suite, ZenDesk and HubSpot a lot. SMS/MMS and contact management is well done and the newish AI feature is very cool. It transcribes calls and then you can report on them to search for keywords and report on sentiment, etc.

Recommendations to others considering the product:

There is free tier and free trial so give it a try and see for yourself.