Dialpadの評判・口コミ 全49件

What do you dislike?

Depending on the computer/connecting, the windows app (like all apps) can freeze, forcing a restart. It's rare, but if it happens during an important call, it can be frustrating. This is something that all VOIP systems can suffer, so it's nice to have the phone app installed, as you can hot swap the call without dropping the line.

What do you like best?

As a smaller company with a large remote team, we were using a combination of personal phones and conference numbers to communicate with clients. Nothing was tracked, information lived in lots of different places, and there was no way to reassign numbers when a team member changed roles or left the company. Dialpad fixed all that instantly, while still allowing our remote team flexibility. We can seamlessly transfer between computer and phone as needed, forward/reassign numbers for vacations, role changes, etc all without a single disruption to the client experience.

Recommendations to others considering the product:

Do a trial to see how you will use it at a base level, then talk with the sale team about the other features you might be missing. When we did the trial, we thought we had a pretty good understanding, but after reviewing with the Dialpad team, they were able to introduce us to some additional features as well as helping us streamline what we were doing to make the most use of the system.

What do you dislike?

I have not found anything I dislike yet. The system is very resourceful to the user. In other words, it is user friendly

What do you like best?

The simplicity of the system makes it very comfortable to use

What do you dislike?

When I get an incoming call on my cell it does not say who it is. It just displays a number in California.

What do you like best?

I love that I can use it both on my computer and my cell phone at the same time. I also like that you are able to save contacts within dialpad so I know whos calling me. Links up great with my uber line as well!

Recommendations to others considering the product:

N/A

What do you dislike?

The search capability. It's just terrible. I don't know how many times I type something in and the search results are zero so I type in the phone number and exactly what I had typed suddenly pops up.

What do you like best?

The flexibility that I can use it on my phone and computer