KISSmetricsの評判・口コミ 全1件

What do you dislike?

The reports are awkward. I can't figure out how to get what I want. I could write the SQL for what I want, but I would have no idea how that translates to KM's tools

What do you like best?

The live feed is really great.

It allows me to quickly debug issues.

What do you dislike?

- Zero integrations with dashboard services like Geckoboard, Leftronic and others - I want to plot different kinds reports on dashboards!

- The different types of reports and how to use them is unintuitive and confusing to new users. I am an engineer using the product to track the usage of certain features.

- Sometimes the numbers you see in the reports look wrong and it's hard to explain where the data is coming from

- No way to track the number of event occurrences over time without manually making a bunch of power reports

What do you like best?

- Is able to store large amounts of data

- Pleasant user interface

- Powerful exports

- Great for monitoring A/B tests or simply counting the number of times certain user events happened between two dates

- Live event stream feature

Recommendations to others considering the product

If you're struggling with Google Analytics, definitely try out KISSmetrics.

What do you dislike?

'Huge' users that happen when different users log in on the same computer and get aliased together. No way to undo it

What do you like best?

I really like the added power of the new filters that were added recently. Also, I love using ABTest reports along with cohort reports.

Recommendations to others considering the product

Give it a shot. It's been really useful for us

What do you dislike?

Segment integration could allow for more customization.

What do you like best?

Segment integration is pretty nice. It allows us to use multiple tools and pass data as needed

Recommendations to others considering the product

Plan first!

What do you dislike?

The service of KissMetrics is not that great we have a lot of doubts and we never got an answer.

They are hard to reach and even harder to get a feedback from them. This is the most frustrating aspect of Kiss Metrics.

The other aspect that we dislike is the fact that when we do a funnel search then you can't click on the users of a certain group and have a deeper look at them.

Their path tool is just useless, needs to be improve.

What do you like best?

The amount of data and options are amazing. Really powerful tool. This without a doubt the best feature about Kiss Metrics.

But the fact that all that data can be combine with different search levels really makes this tool one of the best out there.

What do you dislike?

- Sometimes I find difficult when an event has been fired. Event catalog should have more info.

- It truly needs an API to access data. The CSV export is not enough. At least, the CSV export should be downloadable programatically, not via web interface + click + email.

- A minor detail, but running a report often gets stuck at a 98.3%, for a while.

What do you like best?

Clear, easy to use and modern interface. A true winner here.

The API to send events is easy to use.

The live events stream is great.

What do you dislike?

Very little. When I look up individual users, the search function will sometimes stall and get stuck "loading" indefinitely.

What do you like best?

We can have very precise, very accurate reporting thanks to the tracking we do with Kissmetrics.

What do you dislike?

Loading time for reports varies from almost instant to several minutes. Also it is impossible to split up users once they have been merged.

What do you like best?

For a very reasonable price I am able to understand how my users are interacting with my product and diagnose various product issues. The cohort reports and fabulous and even better now that the team has added filters.

What do you dislike?

I feel like the interface could be more user friendly. It takes some searching to find what you're looking for - and they're always changing the way the UI works.

What do you like best?

The product is very simple. It gives me the data I want and is fairly fast at doing so! It has a wide range of what it can do and analyze - which is nice. Across the business we use it for alot of different things between A/B testing and population analysis.

Recommendations to others considering the product

Take time to set up correct events and properties and make sure everyone knows what they are. It can get confusing when several teams are using the product and setting up properties and events. Having something like a master document that has all these in them is useful.