SAP Crystal Reportsの評判・口コミ 全9件

What do you dislike?

Preparing a well formatted report can take some time. It can be a bit confusing when you change data sources.

What do you like best?

Ability to drill down into your data. This is a valuable analytical tool. Turns complex data into meaningful information.

What do you dislike?

Product is limited to two passes, it would be better to if you would add a third pass

What do you like best?

Ability to create reports fast and easily

What do you dislike?

It can be cumbersome to re-size multiple fields in order or rearrange a report

What do you like best?

The program is intuitive for any competent computer user, and allows us to manipulate database reports in-house instead of having to contract out.

Recommendations to others considering the product

Take a video training course to start off with, then jump in - you can always change items you are unhappy with or get more assistance online if you get stuck

What do you dislike?

Not enough wizards or templates to work off of.

What do you like best?

Being able to acccess different databases at once

What do you dislike?

The formulas can be a bit complicated to build at times, but I am working through it.

What do you like best?

It merges well with our ERP system, and it is far easier to create reports and labels than I expected.

What do you dislike?

There are a few things that I would like to see improved in SAP Crystal Reports, mainly that we had to deal with a few bugs, and that the program is not all that intuitive. Once you learn it it is easy to use, but we have had to spend (in my opinion) too much time training new employees on the software.

What do you like best?

What I like best about SAP Crystal Reports is the integration with other software and how easy it is to create reports that make sense out of all that data. We rely on SAP Crystal Reports to create reports that help us make important business decisions.

Recommendations to others considering the product

Put in the time to really learn the program because the better you know it, the more you will get out of it. It is able to do some great things but you have to know how to get it to do those things. If possible, make sure to include training in your purchase package.

What do you dislike?

Could have developed more over the years, has essentially been the same for the past 10 years

What do you like best?

Well proven and reliable product not requiring a deep technical knowledge

What do you dislike?

The customer service and systems in place are both terrible. During the purchase process of a single license I accidentally ordered the wrong product (exact same price as the correct product). I immediately noticed this issue upon receiving my receipt and contacted support to correct the error. I was told that their "exchange" policy was for me to purchase the correct license and submit a software key destruction certification. I did this all within 30 minutes of the original purchase. I waited a couple days and after receiving no response I contacted support again where I was told that it would at AT LEAST a month in order for them to process the "exchange" and refund the incorrect license cost. When asked why it would take so long I was essentially told it was none of my business and they would get to when they felt like it. For a company as large as SAP I am very disappointed in their disregard for common storefront procedures and the poor customer service that goes along with it.

What do you like best?

The ability to manipulate and create custom reports for our accounting system.

What do you dislike?

Crystal reports has a steep learning curve and it might take a long time to learn how to create more complex reports, so prepare to spend some time training before trying to create a non-basic report.

Technically, I think the graphs can be improved as they feel a bit dated compared to other solutions.

The frontend is a bit limited in its design options (mainly noticeable since the backend is so powerful)

The vast amount of features added made reports creation a bit too complex compared to what it used to be in earlier versions.

What do you like best?

If you need to create reports and graphs from a variety of data sources, Crystal Reports should be one of the first tools to consider. It does take some time to learn but after you do spend that time, creating reports, even complex ones, is possible in a relatively short time.

CR lets you enhance the reporting of many software packages which come with limited built-in reports (instead of paying them extra for custom reports).

CR has been around for a very long time, so there are many resources for learning available either books, online articles or online video training. Also, you will most likely find an answer to your question by using a search engine since CR is so well established and popular.

CR stores its data in the database, which makes it easy to share, deploy and backup.

You can create very professional looking reports without a need to write code.

Just about anyone can use it, no need to be a software engineer or understand SQL queries. However, if you are a developer, than you are virtually limitless in what you can create with Crystal reports using its API and 3rd party integration.

You can try it for free with their 30 days trial.

I think that if you'll spend enough time learning how to use CR, before trying to create your first report, you'll be able to appreciate the package capabilities and judge if it is the right tool for you.

Recommendations to others considering the product

Spend time learning how to use this product before creating a report when you use the 30 days free trial.