Social Studioの評判・口コミ 全2件

What do you dislike?

Needs strong and fast internet connection to work smoothly. Crashing is, at times, often experienced. This is one of the hurdles all the groups encountered during our training in Nestle Business University which was held in 5-star hotel with good net connection. As soon as all the members of each of the 5 groups started logging in and testing radian6, this notice would start popping up "radian6 is not responding and need to recover page". If not this, page will crash and we ended up creating a new profile name for the group since the previous ones we did were not saved causing a lot of inefficiency on our end.

And lastly, uploading is delayed even if image size of the attachment is small. This causes discrepancies when needed reports have to be generated real-time.

Perhaps, a hard copy manual can be given since this can be shared to interested users as well.

What do you like best?

Easy to use due to user-friendly commands and instructions/tips that are available.

Recommendations to others considering the product

Hi, Guys!

Prior to using Social Studio, I always thought that such tools can only be used by expert and trained digital marketing peeps who have undergone a separate study course. But after getting familiarised with Social Studio, I can now do my own monitoring and bench marking of my brands, activities, campaigns, etc. versus the industry, competitors, etc. This is definitely a huge held and a must-have for those out there who share the same dilemma as mine before.

So check this tool out and you will be surprised how easy your job can be from now on.

May the force be with you all!

What do you dislike?

sometimes the rules for posting don't work meaning we get snafus.

What do you like best?

historical data, flexibility to pull many types of analytics

What do you dislike?

I wish there was more variety in suggested content that is provided.

What do you like best?

I can plan posts for Twitter ahead of time.

What do you dislike?

Time/Date don't copy over when you duplicate your post. No bulk scheduling -- need to create calendar of posts offline and then upload to Publish calendar.

What do you like best?

The real-world preview of your post so you know what it will look like when you publish. Performance of the platform is also pretty good.

Recommendations to others considering the product

Depends on your scale -- easy to add users, but they're licensed by the account, not the user. So if you have a lot of users but not a lot of accounts, the price will be better. They are still integrating Radian6 into the platform -- until all the functionality of R6 is included, it will continue to be ranked poorly on the Social Analytics side.

What do you dislike?

I dislike the limited tag/mention with Facebook. The majority of our content is focused within Facebook and surrounds third party sources such as magazines and racing series in addition to our partners that create content for us to share. Another request and useful feature that is not available would be the ability to print or export the monthly publishing calendar for scheduling and approval purposes.

What do you like best?

I like the monthly and weekly publishing calendar and the ease of use when creating a new post along with tag capabilities for future reference.

What do you dislike?

data visualization and customisation; influencer and competitors; no semantic engine

What do you like best?

very user friendly interface; available on Apple mobiles as app; full integration with our Salesforce CRM

Recommendations to others considering the product

Salesforce has eventually accelerated the delivery of new features. In 1 year it will probably be much more competitive

What do you dislike?

Nothing so far, been an excellent experience

What do you like best?

No issues with it most of the time, no glitches, seamless experience that enables me to do my job day after day. It's fast, reliable, and highly adjustable based on our needs

Recommendations to others considering the product

Go for it, you won't regret it. Smooth fast experience, while it's true glitches can and do happen with anything, but Social Media runs smoothly with no issues at all

What do you dislike?

No Instagram scheduling. Would like to have the ability to filter out the content from my own pages in Engagement. Post tags should be in a drop down format rather than a free-form type field.

What do you like best?

Ability to schedule content for pages. Also, having the ability to engage on all platforms within one screen.

What do you dislike?

At the moment, my organization only lets me use one social account at the time, which limits the usefulness of this product. If I had access to all my accounts, it would be better. Perhaps the pricing structure could be improved so I could gain more access.

What do you like best?

I like the ability to monitor social accounts.