レビュー募集中！UJET（ユージェット）を紹介・競合製品の評判をユーザーレビュー・口コミで紹介

What do you dislike?

usually the sound quality of other stream websites turns choppy when you go available, some times drops connection, some times freezes up but not that often

What do you like best?

-simple to use, not a complicated tool to use day by day and also
-very good looking interface very color-full
- the fact that you can see the call stats is cool a swell, all call centers should be try this tool,
-voice mail is a plus cause the customers can leave you a voicemail any time.
- the difference between every aux is very goo due it catch your attention if you are in the wrong AUX
- the tool integrate with a lot of tools not only with sales-force
- you can use UJET at home too
- user friendly and you can use multiple languages

Recommendations to others considering the product:

maybe use a black interface will be better

What do you dislike?

When a new chat comes in sometimes the chats will stick and not allow them to proceed

What do you like best?

UJet is a great tool that allows are agents to take chats concurrently

What do you dislike?

I don't like the fact that you can't force logout agents.

What do you like best?

I like the ability to change agents aux codes and listen remotely.

Recommendations to others considering the product:

Implement the ability to force logout agents.

What do you dislike?

I don't like that for some calls it doesn't tell me if the caller is verified or unverified until after the call ends.

What do you like best?

I like that it is easily understandable and easy to use.