VMware AirWatchの評判・口コミ 全7件

What do you dislike?

I dislike all the issues we have had enrolling and managing Windows devices. We have spent a lot of time working with AirWatch getting it to where we wont but there is still some things that need to be done.

What do you like best?

I like the way airwatch handles the mdm for apple products. Paired with Content Locked it is a secure convenient way to track and deliver information to users securely.

Recommendations to others considering the product

If you are looking to manage Apple devices I you should have no hesitation. If you're looking to handle Windows devices I would first make sure they can do what you need.

What do you dislike?

That the reports don't work, nor do the choice of reports make much sense.

That it only finds/locates missing devices about 5% of the time. (with "Find My iPad" we had a 90% return rate)

That the graphs aren't representative of the actual numbers that are being graphed.

What do you like best?

That it almost keeps track of 15,000 iPads. Provides nice looking graphs (inaccurate, but nice looking).

Recommendations to others considering the product

Find a competitor and have them demo everything that you want (in your environment) and then compare Airwatch. Make sure they show you how everything works in your environment. Ask them about their reports and about how effective their device location services are.

What do you dislike?

At times I have difficulty finding the steps involved in a particular task I am trying to do.

What do you like best?

The ability to handle multiple platforms. Our school uses both iPads and Windows laptops. We are a 1:1 device school. With the iPads I use Airwatch to manage applications by grade as well as home screen layout and specific classroom restrictions teachers request.

Support is very responsive.

Recommendations to others considering the product

If you are technically challenged then be careful with choosing Airwatch. Although it is fairly intuitive for a technical person, a non-technical person would struggle.

Be sure to identify what functionality you are looking for. Airwatch has a lot of capabilities that we do not use mostly because we were looking for a MDM that could manage multiple operating systems.

What do you dislike?

I dis like that there's a lot of issues with installation on phones some times, and some times issues on the server side are unfixable without direct assistance from AW

What do you like best?

I like that the console has a lot of great functionality, and that it is a secure solution

Recommendations to others considering the product

it can be a great solution providing the infrastructure of your exchange environment is solid, otherwise you may run into problems

What do you dislike?

The support services, response is too poor, most of the issues are being blames as not supported by apple.

consols changes so much between updates to a more complicated non user friendly look.

tech support tries to replicate the issues but in production environment.

Tech support almost never respond on the same day or the following one, sometimes it takes up to 5 business days to get a response.

Tech always calls during business hours easter time, witch too easy or too late for any other time zone.

What do you like best?

Diversity of managing devices.

Ability to manage devices globally.

cloud based

Recommendations to others considering the product

The support team isn't up to supporting a strategic partner.

Critical incidents respond is too poor

What do you dislike?

The updates change the interface quite often. It can be an extreme change from one update to the next

What do you like best?

Airwatch is a simple tool you can manage your mobile devices. It is easy to manage Android and iPhone devices.

Recommendations to others considering the product

Have a plan of attack with creating Airwatch groups to manage your devices to push application packages to .

What do you dislike?

If there is a brief interruption while the end user is setting it up Airwatch will fire off a compliance violation.

What do you like best?

I like the ability to delete the profile from the device

Recommendations to others considering the product

I like AirWatch. it is a great platform.

What do you dislike?

Enrollment process can be slow and fails somewhat often. You then have to remove the device from the server and start over if you have device limits.

What do you like best?

the ease of managing the devices is great. Enterprise wipe is a great function for terminated users and lost devices. this make it safer for our data as we can remove it before disabling their accounts. We can also set device limits so the user are not spreading data to devices that need not exist.

Recommendations to others considering the product

Consider not only the management of current users but the ability to wipe devices. This has been a lifesaver and now we are able to confidently allow users to user personal devices instead of having to supply company phones to them. If something happens we can rest assured that our data is removed form their device as well as removing their access from our systems.

What do you dislike?

Airwatch needs lot of other supporting apps to be installed which take a toll on battery and memory space.

What do you like best?

Airwatch is one of the best secure email solution available in market at the moment.