SAP Crystal Reportsの評判・口コミ 全9件

What do you dislike?

I wish if they offered more standard report templates. The stock reports are not enough and if they do offer more standard reports it would save me a lot of time

What do you like best?

Crystal reports makes it easy for me to collect data from different systems and save them in one place to create comprehensive financial reports. I love how the reports builder is user intuitive and simple to use.

Recommendations to others considering the product

Get some training and try it before you buy it.

What do you dislike?

In our experience, SAP Crystal Reports is not very straight forward and a decent amount of training is required before you can use SAP Crystal Reports effectively and efficiently. It is also possible to customize the reports as much as you want, but again, this takes a lot of training to master. We really recommend spending a lot of time on training in the beginning to really understand how the program works.

What do you like best?

The things that I like best about SAP Crystal Reports are the fact that we are able to create custom reports and better track our performance and results. The real-time reporting and scheduled reports are a great time saver for us and we were able to save a lot of hours that we previously spent on reporting, and work on more important aspects of our business instead.

Recommendations to others considering the product

I think that SAP Crystal Reports can be very useful if used correctly. If you take the time to familiarize yourself with the program then you are not limited by anything and can create reports for pretty much anything that your companies needs to track. There are a few very useful templates that you can use but you can also customize the templates or create your own from scratch. The real-time reporting and scheduled reports are also a great way to save time

What do you dislike?

The price. It's priced like it's the only game in town because it really is the best option for generating reports from a database. The group discounts do help though.

What do you like best?

The best 2 things about Crystal Reports are its customizability and its compatibility. It works with almost any ODBC connection and I can customize my reports almost any way I want.

What do you dislike?

Quite expensive compared to some competing products, support is not very good and overly complicated to interact with. Not as capable or versatile as some competing products.

What do you like best?

Very easy to use in general, learning curve is not too steep, can generally produce reports fairly quickly

Recommendations to others considering the product

There are many Business Intelligence applications available. I don't feel SAP is keeping up with its competitors.

What do you dislike?

I have been using it for so long I can't think of anything I don't like

What do you like best?

The idea of being able to create comprehensive reports from multiple sources that do not talk to each other is a big time saver

Recommendations to others considering the product

Make sure you learn how to use it as it is very complex and has many features

What do you dislike?

It may not be suitable for beginners and while not mandatory, some programming background is helpful (such as SQL understanding) in order to create complex reports or develop add-ons,

Crystal Report can be pricy for individuals small companies.

What do you like best?

If you need to display information in a clear way and the software you are using doesn't have a good reporting feature built-in, use Crystal Reports which can interface with many databases to retrieve and display data in reports or graphs.

The customization options are vast and you can get your report looking exactly the way you want with either the built-in options or by using (or programming) a third part add-on.

Powerful formula tool allows to built complex formulas (and alter them later if needed) with relative ease.

The GUI is intuitive and resembles MS Office including drag and drop formatting.

It's a very mature product with a large amount of online resources available. So, if help is required a Google search will most likely assist in solving most problems.

Recommendations to others considering the product

If you want to take your reporting to the next level, or working with a software that lacks reporting feature, Crystal Reports is a great tool to look into.

They provide a free trial and you can find many free resources online to get you started quickly.

What do you dislike?

Crystal reports has a steep learning curve and it might take a long time to learn how to create more complex reports, so prepare to spend some time training before trying to create a non-basic report.

Technically, I think the graphs can be improved as they feel a bit dated compared to other solutions.

The frontend is a bit limited in its design options (mainly noticeable since the backend is so powerful)

The vast amount of features added made reports creation a bit too complex compared to what it used to be in earlier versions.

What do you like best?

If you need to create reports and graphs from a variety of data sources, Crystal Reports should be one of the first tools to consider. It does take some time to learn but after you do spend that time, creating reports, even complex ones, is possible in a relatively short time.

CR lets you enhance the reporting of many software packages which come with limited built-in reports (instead of paying them extra for custom reports).

CR has been around for a very long time, so there are many resources for learning available either books, online articles or online video training. Also, you will most likely find an answer to your question by using a search engine since CR is so well established and popular.

CR stores its data in the database, which makes it easy to share, deploy and backup.

You can create very professional looking reports without a need to write code.

Just about anyone can use it, no need to be a software engineer or understand SQL queries. However, if you are a developer, than you are virtually limitless in what you can create with Crystal reports using its API and 3rd party integration.

You can try it for free with their 30 days trial.

I think that if you'll spend enough time learning how to use CR, before trying to create your first report, you'll be able to appreciate the package capabilities and judge if it is the right tool for you.

Recommendations to others considering the product

Spend time learning how to use this product before creating a report when you use the 30 days free trial.

What do you dislike?

The customer service and systems in place are both terrible. During the purchase process of a single license I accidentally ordered the wrong product (exact same price as the correct product). I immediately noticed this issue upon receiving my receipt and contacted support to correct the error. I was told that their "exchange" policy was for me to purchase the correct license and submit a software key destruction certification. I did this all within 30 minutes of the original purchase. I waited a couple days and after receiving no response I contacted support again where I was told that it would at AT LEAST a month in order for them to process the "exchange" and refund the incorrect license cost. When asked why it would take so long I was essentially told it was none of my business and they would get to when they felt like it. For a company as large as SAP I am very disappointed in their disregard for common storefront procedures and the poor customer service that goes along with it.

What do you like best?

The ability to manipulate and create custom reports for our accounting system.

What do you dislike?

Could have developed more over the years, has essentially been the same for the past 10 years

What do you like best?

Well proven and reliable product not requiring a deep technical knowledge