VWOの評判・口コミ 全8件

What do you dislike?

Variation previews slightly differ from whats actually online. Sometimes loading takes a bit too long.

What do you like best?

VWO is very easy tool to use. We know what we want to test and we setup tests fast. If we stuck, there are their customer support which is amazing (very responsive, polite and professional).

Recommendations to others considering the product

Take the free trial and try it!

What do you dislike?

I think they could have waited to release their "beta" features like session recording and the new heatmaps and funnels, because they don't really work that well. I know they're not included in the cost but we held off buying similar services because these were in VWO. Unfortunately, they haven't really worked for us yet.

What do you like best?

I like that it's relatively quick and easy to set up complex tests (with the help of my developers!), and that I can rely on the results they generate. The account management team is also top notch and I've relied on their fast, friendly help dozens of times.

Recommendations to others considering the product

If you need more than VWO offers, then you need to have a team of optimisation consultants working constantly on various projects. For small and mid-size businesses with 1-2 people working on optimisation, this product is pitched perfectly.

What do you dislike?

When a specific test is running on several pages at the same time, setup doesn't always work smoothly which can lead to changes not being applied to all pages. I wish this functionality would get improved in the future, for the time being VWO team has always helped to fix any issue.

What do you like best?

Besides offering a great product, what really stands out is VWO's excellent support service. They are very quick to respond and will offer a solution normally within a day, sometimes even within an hour. Overall, a very professional team from sales, account managers to every single support agent.

Recommendations to others considering the product

Give it a try, they have a 1 month trial so you have nothing to lose.

What do you dislike?

Not much to complain about, really satisfied with the product and services.

What do you like best?

Simple, intuitive interface, great pricing structure. Continuously iterating on the product with new Beta features. Great customer support.

Recommendations to others considering the product

Give it a try and you'll be impressed.

What do you dislike?

Due to the short of test I run, hundred of pages at onces, sometimes the clickmap or heatmap, doesn't works always works as smooth as I would expect.

I wish this functionality would get improved in the future, for the time being VWO team has always helped to fix any issue.

What do you like best?

The vwo tool has everything I could thing of to evaluate your user behaviour on the site. Heatmaps, clickmaps, recordings ...

But, I really believe that their best asset is the customer relationship, you can count with a great team at any point, there is no doubt their will not answer you, no bug or problem you can have they will not be willing to help you and short it out.

Recommendations to others considering the product

Work with the VWO team to really get the best out of VWO they are really flexible and seem to genuinely want to help you get the best out of your business

What do you dislike?

Pricing seems to be at the higher side.

What do you like best?

I was new to AB testing and I was able to setup tests right away because of the user-friendly interface, and the help of the Customer Success Manager that they assigned to our company. She was able to train me in the most patient way even if I had so many questions! Customer Support team is always ready to send their responses to my questions, however many they are. They do follow ups on open threads to make sure you were able to get the answer that you needed.

What do you dislike?

Requests of some features that are standard in other platforms but geared towards more complex platforms (usually involving complex JavaScript code execution in experiments) are not as quickly prioritized and implemented as we would have liked to.

What do you like best?

An easy and intuitive tool which is useful even in complex state-based websites like ours that has a significant amount of traffic. We have used competitors' products in the past and VWO's A/B Testing tool is delivering on the value they promised. The team is also opened to discussions on how to approach and help implement use cases that are not standard.

A very good experience overall, but as always there is some room for improvement as well.

What do you dislike?

There really isn't anything I dislike in particular about VWO. Well-built software all around.

What do you like best?

I love the WYSIWYG editor. The simple navigation and onboarding were awesome. Love the powerful targeting.

What do you dislike?

The entire quality assurance process is pretty difficult with VWO, making edits to dynamic pages is nigh impossible out of the box. Customer support can be spotty. IMO the heat map functionality just doesn't work.

What do you like best?

Ease of use, Clean dashboard, constantly developing new releases and features, testing library, accessible pricing options.

Recommendations to others considering the product

VWO isn't perfect, but it is a great tool if your organization is looking to get its feet wet with Conversion Rate Optimization. They are developing great tools and features, as well as providing a library of testing ideas and case studies in case you're having trouble thinking of what to test.

Their results reporting isn't iron-clad, but for many efforts it's good enough. I personally am not a big fan of how "confident" they are in their declaring winners - I've seen tests where one day it says a variation is a winner at 100% confidence, then the next day that's down to 81% (think about that for a second).

However, for most new testers, it's a great tool and definitely a lot easier to use than a tool like Google Optimize.

The price point is very reasonable as well, making it accessible to companies of all sizes.