Oracle Eloqua Marketing Automationの評判・口コミ 全10件

What do you dislike?

Eloqua is extremely slow and buggy. There are tons of inefficiencies in the interface and doing work on it puts me in a bad mood.

What do you like best?

There窶冱 not much I like about eloqua. I suppose the most important why we continue to use it is because we are so deeply ingrained in it.

What do you dislike?

The lack of simple features that you take for granted from Marketo that really make it more efficient to build programs. Cloning programs, ad bridge, web personalization, and attribution are all areas that I miss from Marketo. There is a lot that you can do with Eloqua, but the more robust features that Marketo offers (for an extra fee) are missed.

What do you like best?

Ability to handle and process large amounts of data and build complex programs that would potentially crash of MA platforms. It's great to have a lot of flexibility with blank canvases to develop essentially anything you can think of. In Marketo, it could take several minutes (or longer) to refresh a smart list. In Eloqua, it usually only takes a few seconds.

Recommendations to others considering the product

I'd evaluate Marketo as well. Just keep in mind that Marketo's product doesn't seem to be getting the type of investment it needs. I'd ask to see the product roadmap from both vendors.

What do you dislike?

Runs slow sometimes. The server goes slow several times due to which we have to wait for deployment

What do you like best?

Very useful for marketing automation, easy to use, deploy and perform analytics

Recommendations to others considering the product

Highly recommend. The campaign scheduling is a bliss for marketing automation professionals. Also helps get some good insights using the reporting services. We can schedule the campaigns as well as dashboards and get them delivered straight to out mailboxes.

What do you dislike?

I dislike the interface and the clunky functionality. The emails are extremely difficult to make look nice without heavy HTML coding. The reporting is horrible and lead you to having to export everything in Excel to slice and dice.

What do you like best?

I liked the ability to create any type of marketing campaign that I wanted - nurture, email blast, webinar invite, etc.

What do you dislike?

horribly buggy, code lags and skips for email creation, no cross platform testing capabilities, reporting is often inaccurate and crashes, the entire system crashes at times for no reason. There are plenty of other tools we use that are already connected to Eloqua which is why we use it.

What do you like best?

The integrations with Salesforce as a lead generation tool, being able to sync campaign data, we only use it because it's an existing platform.

Recommendations to others considering the product

look at other software

What do you dislike?

I dislike the fact that I need a team of developers and campaign specialists to manage the platform and all of our programs. I also think that the community has declined over the years since it was first purchased by Oracle and the account management is non-existent.

What do you like best?

I like that Eloqua allows a million different ways to customize your marketing programs. If you can dream it up, you can do it when it comes to Eloqua.

Recommendations to others considering the product

Try Marketo....we are too far along in our process with Eloqua so we are stuck with it.

What do you dislike?

Sometimes the support isnt what we want it to be

What do you like best?

I like that it helps with marketing emails to help assist salespeople

What do you dislike?

Product is buggy, has incredibly poor account management and customer support. Unable to send emails due to bad IP addresses that Oracle provides that will impact your deliver ability.

What do you like best?

Integrates well with most CRM platforms. Has robust capabilities when it comes to marketing automation and functionality.

Recommendations to others considering the product

I would strongly consider utilizing Marketo, Hubspot or other marketing automation platforms instead of Oracle's Eloqua. Since the acquisition they have become unreasonable and it shows in the platform. When you're unable to even send out basic emails and they don't want to propose solutions it goes to show how fall they have fallen from once being a top tier marketing automation platform.

What do you dislike?

It's a big piece of software and can take some time to adjust and navigate through if you're not used to high-powered CRM systems.

What do you like best?

I liked the user interface and navigations. Oracle does a wonderful job of reporting and their accuracy. One of my favorite features is the Lead Scoring.

Recommendations to others considering the product

It's a large system to understand and get used to using. I'd recommend paying the extra cost to have Oracle help you set up the entire system specific to your company's unique needs and either hire Oracle or a 3rd party company to come in and train your employees. It's a lot to take in and understand and I think in order to get the full Oracle Eloqua experience and accurate reporting, all employees need to know how to use the system accurately and consistent with company standards.