Oracle Eloqua Marketing Automationの評判・口コミ 全10件

What do you dislike?

Editors are not super comprehensive, however, I know they are coming out with new capabilities to address this on the email development front.

What do you like best?

Eloqua has a lot of great out-of-the-box capabilities but it also offers user's the flexibility to build solutions that work best for them.

What do you dislike?

Sometimes the system defined functions - such as definitions on reporting - can be confusing to understand, although the help center usually answers the questions.

What do you like best?

Easy to use with drag and drop options that reduce the time it takes to complete work.

What do you dislike?

It窶冱 difficult to master. There is so much to learn it is overwhelming

What do you like best?

I like that it is Automation. There is a lot to learn

What do you dislike?

Target segmentation is limited. I've worked with other automation systems that have better options that easily help you identify your target audience.

What do you like best?

I like that Eloqua is a powerful system - you can essentially make it do anything you want.

Recommendations to others considering the product

Easy to use if you know where everything is, what the system is capable of, and if you understand contact database management.

What do you dislike?

Many of the apps and additional add ons that are highly pushed by Oracle are a lot of extra $$$.

What do you like best?

The flexibility Eloqua offers in segmentation, integration, reporting and nurturing.

What do you dislike?

The UI is antiquated and extremely frustrating to use. The user experience is absolutely the worst I've ever seen. Simple things like integrated single sign on, click to open contact records and the ability to directly download a report do not exist in Eloqua. The MOST frustrating thing is that the reports are not directly downloadable. Instead they are emailed to you. Then you have to sign into Eloqua, but the sign in boxes are not the same as they are when you ordinarily log in. Instead of 3 fields (one for company name, one for username, and one for password), the format is switched to 2 fields (one for company name/user name and then a second field for password). There are no clear directions on how to do this under the boxes. It is CRAZY and an awful, time consuming and frustrating experience.

Oh, and if you close the browser window without logging off (like you do with every other Saas product out there), you will not be able to log back in - you get stuck in some weird purgatory state and need to shut down your computer, clear your cache and use an incognito window to get back in. Eloqua has wasted more of my time than I care to think about. It is awful.

The email templates are C- - you need an HTML person to put together any good looking emails and there are no interactive (aka modern) landing page templates. We had to use a third-party landing page company to build out quizzes, calculators, etc.

Bottom line: there are MUCH better options for automated marketing out there. I have used others in my career and they all run circles around Eloqua.

What do you like best?

I like it that Oracle is *trying* to make updates to Eloqua, but the updates they do make do not bring it into this century.

Recommendations to others considering the product

DO NOT USE ELOQUA if you have other options. The UI is antiquated and extremely frustrating to use. If you want to do anything "modern", like append data, create descent landing pages, etc., you will have to buy additional services from other vendors. The user experience is absolutely the worst I've ever seen. Simple things like integrated single sign on, click to open contact records and the ability to directly download a report do not exist in Eloqua. The MOST frustrating thing is that the reports are not directly downloadable. Instead they are emailed to you. Then you have to sign into Eloqua, but the sign in boxes are not the same as they are when you ordinarily log in. Instead of 3 fields (one for company name, one for username, and one for password), the format is switched to 2 fields (one for company name/user name and then a second field for password). There are no clear directions on how to do this under the boxes. It is CRAZY and an awful, time consuming and frustrating experience.

Oh, and if you close the browser window without logging off (like you do with every other Saas product out there), you will not be able to log back in - you get stuck in some weird purgatory state and need to shut down your computer, clear your cache and use an incognito window to get back in. Eloqua has wasted more of my time than I care to think about. It is awful.

The email templates are C- - you need an HTML person to put together any good looking emails and there are no interactive (aka modern) landing page templates. We had to use a third-party landing page company to build out quizzes, calculators, etc.

Bottom line: there are MUCH better options for automated marketing out there. I have used others in my career and they all run circles around Eloqua.

What do you dislike?

Support & help resources can be hard to use with outdated articles

What do you like best?

Campaign canvas & segmentation abilities

Recommendations to others considering the product

Train multiple team members and invest the money in continued training

What do you dislike?

Some of the reporting was a little complicated and there were two sections in order to pull similar reports, believe this

What do you like best?

Editing campaigns and listing out steps on Eloqua is incredibly simple, by far the most simple out there. The WYSIWYG editor meant new emails could be created quickly and at times that mattered most. Automating flows of content was also very simple and allowed for prolonged exposure with leads.

What do you dislike?

There are some operational problems using Eloqua in Google Chrome.

What do you like best?

Eloqua makes creating emails and email campaigns super easy to send to our contacts.