Oracle Sales Cloudの評判・口コミ 全1件

Significant Step-Up from Oracle CRM

What do you dislike?

Initial set-up can be very complex and overly difficult. Without getting it configured correctly from the get-go this will be very problematic for future use.

Too many holes in product, not ready for Prime Time

What do you dislike?

Where to start....

1) Many of the out of the box features and components are shown as if they are available when in reality they are just placeholders for future releases. For example, Territory Managemenr and Quota, Product Management components to maintain product catalog and order history are present in R4 and R5 releases but barely have functional features.

2) There is no direct integration with other Oracle systems (especially ERPs like JDE) and you are forced to create an intermediary database stage environment to feed into Fusion CRM.

3) Data import process is immature. When data import fails it rarely ever provides any indication of where the problem exists. Data import relies mostly on CSV files and it deos not accurately indicate the records causing failures and when it does we've found that only about 5% of the time it is accurate. Last week we had a data import of 5,000 records where it indicated 400 failed, but we could clearly see all records in, even those that "failed".

4) Fusion Mobile Sales product lacks territory and organizational management components. Documentation is virtually non-existent when it comes to features that are supposed to work with simple integration such as the Around Me component. This app is supposed to be replaced with Fusion Tap at some point but no indication of when that would be....so why have the app available online for 8 months advertised as a Fusion CRM app when it currently it only works for the HR modules and not CRM?

5) ...and I'll stop here...this is not an intuitive product. If you think you are deleting something...you are not! and then be prepared to have things fail because of the record you thought was deleted is still floating in la-la land in the Fusion CRM cloud and it will come out to haunt you.

Oracle fusion apps

What do you dislike?

I see the value of taking things out of the data center and into the cloud. I just don't like how it's marketed. Any marketing that wants me to take things to the cloud immediately puts me off.

Oracle Fusion

What do you dislike?

Nothing to dislike when i compare this product to the other products.

Oracle Fusion Application: ITS AWESOME !

What do you dislike?

Oracle Fusion is a single-tenant database architecture that uses virtualization to share compute resources. This approach is certainly valid, but does not achieve the same economies as mulOracle Fusion is a single-tenant database architecture that uses virtualization to share compute resources. This approach is certainly valid, but does not achieve the same economies as multi-tenant cloud apps, thereby incurring greater costs and more effort for tasks such as upgrades. Oracle suggests that virtualization and more distributed resources deliver superior information security and redundancy for reduced downtime risk. These arguments may have some truth, but in a SaaS industry which is remarkably impressive with regard to security and uptime, the perceived benefits don窶冲 seem to justify the loss of economies and software innovationti-tenant cloud apps, thereby incurring greater costs and more effort for tasks such as upgrades. Oracle suggests that virtualization and more distributed resources deliver superior information security and redundancy for reduced downtime risk. These arguments may have some truth, but in a SaaS industry which is remarkably impressive with regard to security and uptime, the perceived benefits don窶冲 seem to justify the loss of economies and software innovation

Great CRM

What do you dislike?

it would need time to evolve as a mature CRM, waiting for more Releases.

Oracle Sales Cloud (Fusion CRM) Review

What do you dislike?

It does not achieve the exact economies as multi-tenant cloud apps, wastes cost and time especially for upgrades.

Have experience using it.

What business problems are you solving with the product? What benefits have you realized?

Oracle Social Network has created less email traffic. Integrates well with Outlook.

As an Implementor and Administrator I only have Postive things to say about Oracle Sales Cloud

What business problems are you solving with the product? What benefits have you realized?

Rapid growth organically and due to a variety of global acquisitions resulted in multiple CRM systems (5), each with a unique sales process. The effort required to maintain multiple CRM systems around the globe, no single view of the firm窶冱 sales pipeline, and the complexities of partnering on multi-national accounts without line of cite to a centralized account history was making global collaboration challenging. There was a lack of robust built in analytics, reports and dashboards. BI teams would have to manually merge data from each CRM system to produce global pipeline reports. This was inefficient, time consuming, and costly.

Our firm was looking for a top-performing CRM solution to consolidate all of CRM Systems together. We successfully implemented Oracle Sales Cloud to be our standardized, global CRM system. Oracle Sales Cloud allowed us to:

*Standardize and implement a global opportunity management process

*Create 100+ reports and dashboards, including Executive Dashboards with global pipeline and practice visibility

to gauge the pulse of the business

*Develop master data management templates, best practices, and techniques for combining data from multiple sources into Oracle Sales Cloud to maintain one source of truth

*Configure the Mobile application, the Simplified User Interface (UI), and integrate to Microsoft Outlook allowing key pipeline information to be managed in real-time