HubSpot CRMの評判・口コミ 全98件

What do you dislike?

Still not intuitive enough and features are now trailing competitors like Salesforce/Pardot. Need better integration/API with other systems. We just switched to Pardot for better email integration and attribution/reporting.

What do you like best?

Improved navigation and ease of use in past few years. Reporting capability has been enhanced too.

Recommendations to others considering the product

Nowhere need best in class in its category and quickly falling behind.

What do you dislike?

I have not felt like I dislike really anything except that I don窶冲 use the software as much as I should.

What do you like best?

The capabilities of Hubspot are immense. I am still learning the best ways to utilize this service. Currently I use the call/email log and the sorting through contacts the most.

What do you dislike?

Certain fields like lead owner change without the user's authorization. Not sure how or why this happens

What do you like best?

Ease of use, basics are easy to figure out. Chrome extension helps save more time

Recommendations to others considering the product

Go for it. Unless you know of any better CRM's. In which case let me know as well

What do you dislike?

-no option for mass emailing on free version

-no email view so we can't see which email came the latest (like in gmail or mac mail)

-no inbox/sent items/drafts/junk/trash

-an email once deleted, can't be recovered (since no trash)

-Notes are not automatically created

-deals are not automatic

What do you like best?

-Keeps companies and contacts separate

-easy to see the coordination between companies and their different members on the same page

-easy to see communication with each contact individually

-set meetings/calls/emails/task reminders/task assigning all on the same platform

-task reminders via email

-visible company details since it automatically fetches it

-automatically tells if a company or email is invalid/bounced

Recommendations to others considering the product

Better to explore other, alternative products before shifting to HubSpot.

What do you dislike?

Can get a bit buggy and laggy as CRM software

What do you like best?

In only a few clicks you can get HubSpot CRM setup and ready to go.

Recommendations to others considering the product

Start with the free plan, you don't have to input a CC.

What do you dislike?

The full functionality of HubSpot is pretty expensive, considering you can get a lot of the features elsewhere for cheaper, although there aren't many competitors that can match the sheer breadth of features available. This cost barrier is the only thing stopping us from signing up to HubSpot as our main and only marketing resource.

What do you like best?

Although we haven't yet took the plunge and gone for the paid service, so far I have found the free CRM facilities to be amazing.

It enables us to have email notification of any customer account activity, which while using a version of Magento, we have in the past found to be near impossible. This has helped us no end in tracking customer account activity with newsletters, signing in regularities and GDPR opt in. Without it, I can guarantee that the man hours in tracking these figures would be doubled.

We are definitely looking at upgrading to the paid version of HubSpot, but first need to establish whether the email marketing offers the same functionality as our current Mailchimp contract.

Recommendations to others considering the product

Go for it. The content management features are superb and really easy to use. We will never go back to not having a customer contact CRM. It has proven to be invaluable.

What do you dislike?

- Harsh learning curve

- Documentation isn't always clear

- Support speed

What do you like best?

- Powerful capabilities

- Wide range of tools

- Support team

Recommendations to others considering the product

If you have the patience and skill to get past the learning curve, this product can be really great.

What do you dislike?

honestly, nothing :-) It match perfectly with my expectation

What do you like best?

HubSpot is an effective tool to manage your prospects. I have tried other similiar tools, but none of them is so simple, fast .... and cheap.

Recommendations to others considering the product

if you are envolved in sales or business development, do not trust your memory! :-) An effective tools, simple enough, that requires only a few strategic values - as HubSpot does - is indispensable

What do you dislike?

Limited customization and automation around the sales process. Some automation allowed for deals but no custom field calculations. Reporting is not as robust as other CRM platforms as there is limited cross object reporting.

What do you like best?

An intuitive user interface that is built "people first" to ensure seamless navigation. There are a lot of functionalities around deals and pipeline that often take hours of customization in other platforms that are a default functionality in the CRM. Easy onboarding for new reps and a low touch process to get their contacts imported into the platform.