HubSpot CRMの評判・口コミ 全103件

What do you dislike?

Need more ability to customize the records

What do you like best?

Powerful, user friendly, reliable. Great way to tie in our marketing and sales effort.

What do you dislike?

the search function, have to spell it all out.

What do you like best?

tracks email and let you know when opened

Recommendations to others considering the product

I would recommend it much easier than Salesforce and not where near and clunky and hard to use

What do you dislike?

- Sometimes, HS does not track my calls/meetings.

- We have had issues where my calendar/HS were not integrating all the time, so consequently I would get double booked/I would completely miss a meeting.

What do you like best?

- I like how I can interact with the Deal Board. It is nice to be able to move around individual deals to different stages as they progress, and it gives you a good picture on where I should be focusing my energy.

- I also like the table view and the ability to create custom lists. It's nice to be able to sort deals by date of last activity; that way, I can make sure no deals are falling through the cracks

What do you dislike?

I wish I could design visually appealing email templates to use in email sequences. I also wish the emails sent through hubspot synced with my gmail account.

What do you like best?

One of my favorite features in Hubspot is email sequences. It allows you to create email templates that get sent out at predetermined times. This automates the follow up ("bump") email with potential customers who sometimes won't reply until the second or third email. If they don't reply at all, I'll get a notification to take an action (like DQ the lead).

What do you dislike?

So far, no complaints. We just started using the software.

What do you like best?

Their Customer Service is perfect. They don't bother you, but rather make sure you have the information you need to grow your business.

What do you dislike?

Sometimes its hard to navigate through deals.

What do you like best?

The atomisation of sending out thank you emails and follow up texts is great. You never miss anyone who wants to get in touch or shows interest.

What do you dislike?

I wish Hubspot would allow more customizable features but overall the experience is great. It took me some time to fully understand all the functions as I was not knowledgeable about CRM in general.

What do you like best?

I really like being able to track all my emails sent and being able to assign tasks so I do not forget anything thanks to reminders that I get to set. I also like all the online courses that are available and given for free. I can learn more without having to spend some extra money on some marketing certification. In short, everything is made easy and accessible in one platform.

Recommendations to others considering the product

Great tool even if you are a small business to keep track of your actions and employees activity. It will really allow you to do more on your day to day operations and you will be able to scale up your business. The investment is totally justified just by the large amount of features that are offered to you in one single platform. Basically, you could handle pretty much anything from your Hubspot dashboard as long as it is connected to your email address.

What do you dislike?

*lack of auto-population of some fields when creating contacts under companies

*when moving contact from one company to another, it doesn't auto-move, or ask to move, all related activities

What do you like best?

*scheduling tasks

*templates

*sequences

*dashboard widgets customized for KPIs

*visual Deal board

What do you dislike?

Marketing bolt on is expensive. A lot of the features would be useful but at $200 per month this is a little excessive considering the initial package is free.

What do you like best?

Its a really low cost entry into a complicated and confusing CRM world.