HubSpot CRMの評判・口コミ 全103件

What do you dislike?

The default fields takes a bit of time to setup.

What do you like best?

The layout and interface of hubspot is definitely more user friendly than other CRMs I have used in the past. It has a lot of great integrations with other SAAS/software systems and seems to work well with Gmail with syncing email capabilities and features.

What do you dislike?

Pages / searches load very slowly. 3-4 days a week, Hubspot is unable to load contact pages, company pages, or full-on crashes. The Chrome plugin stops working pretty often so I have to uninstall it and reinstall it. You guys recently changed the process for uploading contacts, and the blog that described how to do it was relatively unhelpful (it completely left out / made unclear how "static lists" are now "active" or "smart lists which caused some confusion on our team).

What do you like best?

I really like Meg's Sales blog - it has excellent advice and I read it almost every day.

What do you dislike?

There are, at times, glitches within the system that are unexplained.

What do you like best?

I love the integration into other systems, and the evolution/development of the platform. There are always improvements being made to improve the usability and the functionality the system. I like being able to line up my calls and knock them out in quick succession.

What do you dislike?

In its simplicity, it does lack some features. I think the to do and task-oriented features could be more complex. I also wish that any screen I am looking at could be exported which is not the case. A lot of times you have to create a list and personally, I just do not like the "list" building feature - it seems like an "extra step" in the exporting process.

What do you like best?

I like the simplicity in Hubspot. Most things can be figured out directly or with a simple search and the interface is intuitive. It requires relatively little training for how many functionalities it actually provides.

Recommendations to others considering the product

I would just make sure that it has all of the specific features you are looking for before jumping head on. Run through all of the deal stages and make sure it meets your standards.

What do you dislike?

I think the details that you can include in your deal properties is great, though it can be a good amount of work to get setup, very easy to maintain afterwards though.

What do you like best?

Email sequences are probably the most useful tool that Hubspot provides. I can see communication history between clients and colleagues which is also great. The deal pipelines help keep things organized.

Recommendations to others considering the product

Give it a shot, it's worth it.

What do you dislike?

Nothing stands out to me as a dislike. Sometimes data does not refresh or auto-sort as it should, but that's not a serious issue.

What do you like best?

HubSpot combines two things very well: 1-Simplicity of use and an intuitive UI; with 2 - A plethora of invaluable features. Maintaining these two things simultaneously is an accomplishment.

Recommendations to others considering the product

I would suggest setting aside 30 minutes to an hour of a day to just mess around with the CRM and learn and/or discover what you can do with it. Most of my personal experience and way that I use things is based on what I've figured out it can do on my own - and believe me it can do some pretty cool things. I've seen software and/or web-based CRMs that can also do these things, but what separates HubSpot is that it has ALL of these features in one place, and it is super easy to use.

What do you dislike?

For e-mail sequencing you are limited to 5 in a sequence and 150 per day. It would be great to have more e-mails in 1 sequence and more that could be sent per day. Also if you could enter a contact in a sequence form the mobile app. Currently you can only do that from the website.

What do you like best?

I like the scalability and functionality compared to other CRMs. The support is always helpful when their have been issues. I have used Salesforce, Siebel, and many others and HubSpot is the best bang for the buck.

Recommendations to others considering the product

If you are looking for HIPPA, this is not a viable solution.

What do you dislike?

it crashes at the worst times & the report dashboard can get jumbled

What do you like best?

its easy to use and having learned it, the deals tab has been a great addition to my toolbox

What do you dislike?

Though easy to use, there can be some tricky processes. There are great training sessions offered via video, but can be repetitive. In the past I had issues linking certain deals to emails, etc -- but this hs been greatly improved.

What do you like best?

Hubspot has a great ease of use. It is quick to pick up and utilize quickly. The more time you spend using it, and learn the functions, it gets better and better. The hubspot team is working to constantly improve flows and functionability.

Recommendations to others considering the product

We used HubSpot free for a few months. As the team dedicated more time to HubSpot, and trusted it more -- we fell in love. We just signed up for 18 months!