Zoho Oneの評判・口コミ 全1件

What do you dislike about the product?

Zoho One lacks the ability to integrate seamlessly with popular sales and marketing tools and relies heavily on Zapier. Their support was limited and often unhelpful with complex use cases. As we really wanted to ramp up our sales, Zoho One no longer met our needs.

What do you like best about the product?

Zoho one is a good CRM and suite of tools for small businesses that are price conscious. It's easy to use for people unfamilar with CRMs. It lacks many of the integrations and functions you can get with Hubspot or Salesforce, but works well if you just need basic email marketing, a way to manage contacts, and simple subscriptions and products.

What do you dislike about the product?

Complexity for New Users: Zoho One offers a vast array of applications, which can sometimes be overwhelming for new users. The learning curve can be steep, especially for those who are not familiar with Zoho's ecosystem or have limited experience with similar software suites.

User Interface and Design: While Zoho One has made improvements over the years, some users still find the user interface and design of certain applications to be less intuitive or outdated compared to other modern software solutions.

Integration Limitations: Although Zoho One aims to provide seamless integration among its applications, there may be limitations in terms of custom integrations with third-party tools or specific requirements that users may have. Some users have experienced challenges when integrating Zoho One with certain niche or specialized software.

Customization Constraints: While Zoho One offers customization options, some users have expressed that certain applications within the suite have limitations when it comes to extensive customization, especially for more complex or unique business processes.

Support and Documentation: While Zoho provides support and resources, some users have found the support response time to be slower than expected or have faced difficulties finding comprehensive documentation for specific features or functionalities.

What do you like best about the product?

, I find several aspects of the platform quite appealing. Here are a few things that I like about Zoho One:

Integrated Suite of Applications: Zoho One offers a comprehensive suite of over 45 applications covering various aspects of business operations. This all-in-one approach makes it convenient for me to access and manage different tools from a single platform.

Seamless Integration: One of the standout features of Zoho One is the seamless integration among its applications. It allows me to easily share data and information between different apps, eliminating the need for manual data entry or importing/exporting data between systems.

Scalability and Flexibility: Zoho One caters to businesses of all sizes, from small startups to large enterprises. The platform is highly scalable, allowing me to add or remove applications as per my organization's changing needs. It offers flexibility in terms of customizing workflows, creating automation, and adapting the system to suit my specific requirements.

Cost-Effective Solution: Zoho One's pricing structure is based on a per-user subscription model, which offers great value for money. Instead of paying for individual applications separately, I get access to the entire suite at a reasonable cost, which helps me save on software expenses.

Mobile Accessibility: Zoho One provides mobile apps for many of its applications, allowing me to access and manage my business data on the go. This mobility is particularly beneficial when I need to stay connected and productive while away from my desk.

Collaborative Features: Zoho One includes a range of collaboration tools, such as Zoho Workplace, Zoho CRM, and Zoho Projects. These tools enable efficient teamwork, smooth communication, and streamlined project management, enhancing productivity within my organization.

Extensive Support and Resources: Zoho offers comprehensive support and resources to its users. Their documentation, tutorials, and forums provide valuable guidance and assistance whenever I encounter any challenges or have questions about the platform.

What do you dislike about the product?

The number of users and other features that are available to low-tier Zoho CRM users are restricted. For instance, the free plan limits permits a maximum of three users, and AI features are only offered on the more expensive plans. Additionally, on cheaper plans, you might not locate the apps you're looking for.

What do you like best about the product?

You have instant access to your contacts, leads, notes, and deals using the Zoho CRM mobile app. Additionally, it makes it simple to call prospects and customers straight from the app on your phone. For iOS and Android, the mobile app is accessible.

What do you dislike about the product?

While using Zoho in my latest company, one concern is their need for payroll services. Handling payroll separately from the rest of the accounting software could be a hassle.

What do you like best about the product?

I've been looking into customer relationship management solutions for our business, and after some research, Zoho CRM could be a great fit. It's affordable and packed with features to help us manage the entire customer lifecycle. I'm particularly excited about the automation capabilities for sales and email marketing. We can run multiple campaigns and streamline the lead nurturing and scoring process. Plus, the interface is user-friendly and straightforward, making it easy to implement. I also love that we can customise tools and design our analytics dashboard to fit our needs. Overall, Zoho CRM could significantly boost our productivity.

What do you dislike about the product?

While Zoho One offers a comprehensive suite of software tools, poor customer service, complex setup, high cost for additional team members, and lack of unique features compared to cheaper or free storage services are potential downsides to consider.

What do you like best about the product?

Zoho One offers a wide range of features and capabilities for businesses, putting everything in one place. The integration between various tools is superb, allowing for easy access and usage of all features without switching between different programs. The well-integrated and easy-to-use applications allow teams to coordinate effectively and deliver better results.

What do you dislike about the product?

The onboarding to Zoho was very lengthy and troublesome; the onboarding team was not helpful and was very slow. Once onboarded, Zoho was not smooth to operate, the multitude of functions did not talk well with each other, and the navigation was not user-friendly. After 2 months of usage a lot of our teams stopped using the system.

What do you like best about the product?

We were very excited to use Zoho One to integrate our invoicing, customer data housing, sales and marketing tool and expense management and communicate with teammates internally. These are the primary function we purchased Zoho for.

What do you dislike about the product?

No options/features to dislike. The only thing is that is requires training to use this platform. You can not be just savvy in 1 day.

What do you like best about the product?

A lot of different apps can be added to the Zoho One software. They are package based but I like their CRM app the most. Multiple sandbox accounts can be created for different UAT environments along with the Dev Sandbox availability.

What do you dislike about the product?

While using this tool there is nothing that I don't like relating to this application, I have used it several times and found this tool of great value for our company.

What do you like best about the product?

The best I like about this application is its user interface because of its design, it's a very concrete, and incredible structure. This application is simple and easy to use and we can easily customize this for various social media accounts.

What do you dislike about the product?

For example I want to share more than one account with number of person then we have to do such activities one by one.
So share option needs to be improved.which will be really helpful

What do you like best about the product?

The reporting of zohoband dashbord which we can customised as per the requirement also support is very good .
Aprat from this you can prepare n number of reporting like calls status and sales status