HubSpot CRMの評判・口コミ 全98件

What do you dislike?

I wish there was a better reporting capability. Salesforce's reporting is really robust. Hubspot would be more competitive if they built that functionality out. I also wish that support would be more available, but to be fair, I only used the free version, and support IS available with the paid version. The free version only gets you access to the hubspot community, where, for the most part, you're only getting helped by other users, so it wasn't exactly everything that I needed with support. Ultimately if there isn't a user that can help you, a hubspot employee will post an answer, but that's not a particularly timely response.

What do you like best?

Hubspot's focus is inbound, but I used it in my role with a small business to build out my outbound. Love the ease of use, the price point for small business, and the ability to track opportunities. There were hardly ever any glitches, which is amazing for a free product, and actually pretty rate.

Recommendations to others considering the product

The free version is the only one I have used - and support is lacking for it. I do believe that it's extremely robust for a free product, and that there would be much more support with the paid version.

What do you dislike?

This tool is for inbound efforts only. You can't do an outbound campaign and track it well through here. This tool is also not able to do cross object reporting - meaning you can't report on data that is sitting across a Contact, Deal or Company Record - you can only report on just one of the records details.

What do you like best?

We like the automation behind some of the sales pro tool features like automated emails, and email integration and the ability to automate some of the processes.

Recommendations to others considering the product

Don't use it for sales.

What do you dislike?

The new cost structure where you have to buy a minimum number of licenses rather than just one at a time. Other than that, this is a solid product for companies from small to large.

What do you like best?

Hubspot's CRM is simple. It's not overly complicated and doesn't encourage customization which can get guys like me into a lot of trouble.

What do you dislike?

Pricing isn't as affordable as I'd like.

Nothing else to dislike really at all, it's perfect!

What do you like best?

API documentation is brilliant.

Very easy to use with powerful CRM tools

Has an awesome user interface that is customizable

It's free to start

Recommendations to others considering the product

Try it out it's free to start, very recommended!

What do you dislike?

Limited customization and automation around the sales process. Some automation allowed for deals but no custom field calculations. Reporting is not as robust as other CRM platforms as there is limited cross object reporting.

What do you like best?

An intuitive user interface that is built "people first" to ensure seamless navigation. There are a lot of functionalities around deals and pipeline that often take hours of customization in other platforms that are a default functionality in the CRM. Easy onboarding for new reps and a low touch process to get their contacts imported into the platform.

What do you dislike?

honestly, nothing :-) It match perfectly with my expectation

What do you like best?

HubSpot is an effective tool to manage your prospects. I have tried other similiar tools, but none of them is so simple, fast .... and cheap.

Recommendations to others considering the product

if you are envolved in sales or business development, do not trust your memory! :-) An effective tools, simple enough, that requires only a few strategic values - as HubSpot does - is indispensable

What do you dislike?

- Harsh learning curve

- Documentation isn't always clear

- Support speed

What do you like best?

- Powerful capabilities

- Wide range of tools

- Support team

Recommendations to others considering the product

If you have the patience and skill to get past the learning curve, this product can be really great.

What do you dislike?

The full functionality of HubSpot is pretty expensive, considering you can get a lot of the features elsewhere for cheaper, although there aren't many competitors that can match the sheer breadth of features available. This cost barrier is the only thing stopping us from signing up to HubSpot as our main and only marketing resource.

What do you like best?

Although we haven't yet took the plunge and gone for the paid service, so far I have found the free CRM facilities to be amazing.

It enables us to have email notification of any customer account activity, which while using a version of Magento, we have in the past found to be near impossible. This has helped us no end in tracking customer account activity with newsletters, signing in regularities and GDPR opt in. Without it, I can guarantee that the man hours in tracking these figures would be doubled.

We are definitely looking at upgrading to the paid version of HubSpot, but first need to establish whether the email marketing offers the same functionality as our current Mailchimp contract.

Recommendations to others considering the product

Go for it. The content management features are superb and really easy to use. We will never go back to not having a customer contact CRM. It has proven to be invaluable.

What do you dislike?

Can get a bit buggy and laggy as CRM software

What do you like best?

In only a few clicks you can get HubSpot CRM setup and ready to go.

Recommendations to others considering the product

Start with the free plan, you don't have to input a CC.