HubSpot CRMの評判・口コミ 全103件

What do you dislike?

As a sales agent, there's no native calling app so I'd have to purchase an integration. One of the reasons we work with two separate CRMs (not ideal).

What do you like best?

I have access to both Sales and marketing hubspot CRM - and it's a very powerful tool.

Sales CRM is great for SMB who can't afford marketing because it allows you to do many similar things.

Marketing CRM is a powerhouse tool you pretty much have to take classes for to completely understand because there's so much it can do.

Highly recommend, plus fast friendly support.

What do you dislike?

Actually, I don't have anything to say bad about Hub spot. It is very easy to work with.

What do you like best?

It is pretty simple to filter out what type of people who you would like to reach out to or follow up with.

Recommendations to others considering the product

Absolutely would use Hub spot, again I have never once questioned it or had an issue.

What do you dislike?

The Live-chat feature is still in beta so not the best yet but I'm confident they will also get this right.

What do you like best?

Simple functionality and intuitive UI. The Gmail extension and mobile app are also very good. We have integrated Hubspot with our website which has to lead to much better integration. Also, our sales & marketing automation efforts are now aligned

What do you dislike?

For a fresher the software may seem complicated at first as there are multiple options to change existing fields. However, it can be learned with regular use.

What do you like best?

The sales for-cast report and the task option are amazing to keep track of things.

What do you dislike?

Not as flexible as a Salesforce but usually does the job.

What do you like best?

Simple and quick to set up but still pretty powerful.

Recommendations to others considering the product

It's the best CRM out their to start on that won't require you to switch to something with more power in a few months/years.

What do you dislike?

From a Sales user perspective, nothing really jumps out. If there was one thing I can recommend is a easier and simpler support within the system for users to have access to.

What do you like best?

Hubspot is a tool that I have used at my company for almost 2 years. It really covers everything that a growing SME needs. When I first joined the company there have been multiple CRMs which made it very hard to have true consolidated information, but since moving to a single integrated digital sales/marketing platform - life has become a lot easier.

What do you dislike?

Still lots left to be desired on their pricing model. This, coupled with how contacts get automatically added (sometimes), can create unforeseen situations...Could do with better housekeeping tools (e.g. all contacts that you have not contacted for > 6 months - keep these in suspension).

What do you like best?

Access to both Marketing and Sales in one menu - no more irritating switching between the two.

Recommendations to others considering the product

The primary difference between SFC and HS CRM is their pricing model - the former is based on number of users and the latter is based on number of contacts.

What do you dislike?

You'll have to use it with a marketing automation tool along with Hubspot CRM even if you small startup that runs things on a small scale. And, Hubspot Marketing platform is fairly costly to go for, for startups along with this CRM.

What do you like best?

1. The UI is just awesome, makes you feel at ease with your sales chores.

2. All interactions with leads can be tracked throughout the sales funnel.

3. It provides a good number of integrations primarily Zapier integration, making it integrate with most software.

4. Reports & dashboards are great.

Recommendations to others considering the product

Evaluate current & future needs of both Sales & Marketing teams as they always have to work in unison. If you're a lean startup with no great marketing automation required, or an SME/startup handling big ticket sized customers, this CRM works great. Others will have to look up the integrations carefully & decide based on that.

What do you dislike?

My first iteration I misspelled my email address. I can't go and change my master account details to fix it... very frustrating.

What do you like best?

Easy to get started and go out of the box. The integration with Gmail is seamless as well, so i don't have to change my workflow.