HubSpot CRMの評判・口コミ 全103件

What do you dislike?

Sometimes the interface disconnects and I have to reload it.

What do you like best?

Hubspot connects with our email as well as our business platform to create a seamless steady connected flow of work. I can create tasks and to-dos from Hubspot that will ping me via email, I can also make notes and my colleagues can see what I'm working on.

What do you dislike?

Email open notifications are cached anywhere, and you just have to watch them come through in real time

What do you like best?

It's ease of use for not just CRM, but also for the actual sales process

What do you dislike?

So far there is a lot of "investigative on my own" type of finding out how to do different tasks within Hubspot. I would like it if there was more support from Hubspot. When I requested my one on one training ... I was put off by the trainer then when I tried again I was told I had to have it completed in the 30 days. So that was disappointing.

What do you like best?

I like that it is very easy to navigate in between the screens and the different tasks. I also very much like that I can link the app on my phone with it very easily.

Recommendations to others considering the product

Make sure to be persistant when requesting help from tech support.

What do you dislike?

Not able to link messages and templates with LinkedIn for prospection.

What do you like best?

Automate everything. Takes the hassle of follow-ups and administrations tasks out so you can focus on what you enjoy about your work.

What do you dislike?

Though easy to use, there can be some tricky processes. There are great training sessions offered via video, but can be repetitive. In the past I had issues linking certain deals to emails, etc -- but this hs been greatly improved.

What do you like best?

Hubspot has a great ease of use. It is quick to pick up and utilize quickly. The more time you spend using it, and learn the functions, it gets better and better. The hubspot team is working to constantly improve flows and functionability.

Recommendations to others considering the product

We used HubSpot free for a few months. As the team dedicated more time to HubSpot, and trusted it more -- we fell in love. We just signed up for 18 months!

What do you dislike?

it crashes at the worst times & the report dashboard can get jumbled

What do you like best?

its easy to use and having learned it, the deals tab has been a great addition to my toolbox

What do you dislike?

For e-mail sequencing you are limited to 5 in a sequence and 150 per day. It would be great to have more e-mails in 1 sequence and more that could be sent per day. Also if you could enter a contact in a sequence form the mobile app. Currently you can only do that from the website.

What do you like best?

I like the scalability and functionality compared to other CRMs. The support is always helpful when their have been issues. I have used Salesforce, Siebel, and many others and HubSpot is the best bang for the buck.

Recommendations to others considering the product

If you are looking for HIPPA, this is not a viable solution.

What do you dislike?

Nothing stands out to me as a dislike. Sometimes data does not refresh or auto-sort as it should, but that's not a serious issue.

What do you like best?

HubSpot combines two things very well: 1-Simplicity of use and an intuitive UI; with 2 - A plethora of invaluable features. Maintaining these two things simultaneously is an accomplishment.

Recommendations to others considering the product

I would suggest setting aside 30 minutes to an hour of a day to just mess around with the CRM and learn and/or discover what you can do with it. Most of my personal experience and way that I use things is based on what I've figured out it can do on my own - and believe me it can do some pretty cool things. I've seen software and/or web-based CRMs that can also do these things, but what separates HubSpot is that it has ALL of these features in one place, and it is super easy to use.

What do you dislike?

I think the details that you can include in your deal properties is great, though it can be a good amount of work to get setup, very easy to maintain afterwards though.

What do you like best?

Email sequences are probably the most useful tool that Hubspot provides. I can see communication history between clients and colleagues which is also great. The deal pipelines help keep things organized.

Recommendations to others considering the product

Give it a shot, it's worth it.